.Net Support expert

Req ID: 320881 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a .Net Support expert to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Maintaining production stability & availability

• You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. 
• You will actively work any IT risks and vulnerabilities across the application stack..
• You will contribute towards ensuring all batch SLA’s/ OLA’s are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along that path.
• You will ensure all fixes or known errors are maintained in the relevant knowledge.
• You will ensure logical access management/security procedures and policies are followed.

Analytics, problem solving & reporting

• You will focus your attention on the identification of incident root cause and service improvement

Performance

• You will have a curiosity that will lead you to interrogate all technology, processes and data for opportunities to improve stability, customer experience and quality.
• You will manage your own workload proactively and understand escalation processes.
• Your primary focus will be on driving incident reduction demonstrated through improved production stability.
• You will adhere to all group standards / policies and procedures.

Servicing clients & team work

• You will be fully supportive to other members or roles within the immediate and wider technology teams.
• You will ensure strong peer to peer relationships within technology and the business by being proactive and understanding complexities, processes, challenges and priorities.

Important relationships

• Strong relationships with application development (L3) teams and contribute towards early engagement, input, challenge and delivery of all change initiatives.
• Maintain relationships with the wider risk and control functions to ensure that risks are understood, documented and mitigated with clear action plans.
• Day-to-day relationships with teams from other business units to ensure strong collaboration, awareness, and unification of approach, book of work, challenges, best practice, etc.
• Strong operational relationships with Infrastructure platform support to contribute towards continued stability and availability of production services.

• Degree qualified or Bachelor’s Degree
• 3 to 5 + years’ experience in Risk and Finance application support Lead Role
• Preferred experience working in a function of Risk and Finance investment banking and understands the need for control in a banking environment
• Business knowledge for Risk and Finance will be an advantageous
• Evidence of progression and consistency in career to date.

Technical skills, exposure or awareness:

• SQL, C#, .Net
• Java, JavaScript, JSP/Servlets,
• XML, SOAP, Web and Application Servers, HTML
• Windows and platforms.
• plans)

Personal attributes

• You will have a sense of urgency and be resilient, holding yourself and others to account on deliverables.
• You will have a high level of integrity & live the Bank’s business model based on trust and integrity as perceived by our stakeholders, especially our customers and complies with conduct standards/ expectations.
• Your influencing skills will be strong and you will be comfortable at collaborating at all levels both within Technology and in the business.
• You will be able to work under pressure and consistently deliver within tight timescales
• You will be a good communicator and be able to present to all levels of the organization with a focus on stakeholder management and expectation setting.
• You will understand the value in communication / transparency and why this is vital for this role within the context of the organization.
• You will encourage the power of working together and appreciate the value in working as a cohesive team.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.