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SAP User Management Analyst - Journeyman

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Date: Nov 17, 2021

Location: Norfolk, VA, US

Company: NTT DATA Services

Req ID: 157801 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SAP User Management Analyst - Journeyman to join our team in Norfolk, Virginia (US-VA), United States (US).


NTT Data Federal Services is looking for a highly motivated individual to support our team as we deploy and maintain a new S/4 Hana based financial system for our client replacing their current system that has reached its end-of-life.  Daily routines will include virtual meetings, status updates, new assignments, demonstrations, troubleshooting, and collaborative efforts across disciplines, and interfacing with coworkers, supervisors and the client on a near continuous basis.  Drafting and submitting weekly and/or monthly status reports will be required.


  • Knowledge in SAP Infrastructure, with emphasis on Roles Security, role design, role authorizations. Experience supporting User Access Requirements, User Provisioning, SAP Roles development, and SAP Roles Management including the use of SAP Governance, Risk and Compliance (GRC) suite.
  • Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.  
  • Plans and leads major technology assignments.  
  • Evaluates performance results and recommends major changes affecting short-term project growth and success.  
  • Functions as a technical expert across multiple project assignments.  
  • Works under general supervision.  
  • Ability to manage multiple priorities and rapidly adapt to changing business requirements.
  • Team with, supervise and check/test work of other personnel.
  • Possess excellent verbal and written communication skills.
  • Ability to work independently and with others in a team setting, taking assignments, meeting timelines, reporting and/or demonstrating results.
  • Efficiently acquire and utilize new skills in response to change.
  • Provide knowledge and expertise to develop, test and maintain (SAP roles) including troubleshooting roles security issues and providing customer support.
  • Some travel may be required.

Specific requirements:

  • Associate's Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise.  An additional two (2) years of relevant experience may be substituted for the Associate's Degree. 
  • Five (5) years experience supporting in a computer technology applications role.  
  • Two (2) or more years of combined SAP ECC and S/4 experience.  
  • Experience in development lifecycle surrounding requirements gathering, analysis, design, role development, documentation, test (unit, functional, integration, regression, stress, and user acceptance), implementation, and post production support of standard and custom roles supporting various SAP modules.
  • Ability to obtain and maintain a US Secret security clearance.


In accordance with Executive Order 14042, a candidate for this role must be fully vaccinated for COVID-19 by December 8, 2021, or their start date, whichever is later, subject to the provisions and exceptions of EO 14042 and applicable law.


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

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