Systems Administration Analyst

Req ID: 362457 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Administration Analyst to join our team in Norfolk, Virginia (US-VA), United States (US).

Job Summary:

Under general supervision, the Tier 2 System Administrator supports the maintenance, administration, backup, recovery, reporting, and overall lifecycle management of designated hardware operating systems and software applications. This role is responsible for managing user accounts and role-based access privileges while ensuring system availability and performance. The position provides Tier 2 Help Desk support during core business hours and participates in 24/7 on-call rotation, including after-hours, holiday, and incident response support for operationally critical systems. Support services are delivered via a centralized phone number and monitored email account in coordination with the Task Lead and/or Program Manager. Responsibilities also include supporting Two Person Integrity (TPI) requirements and IT Configuration Management. The ideal candidate demonstrates strong interpersonal, oral, and written communication skills, with the ability to effectively interact with military, civilian, and contractor personnel at all levels.

Job Duties:

• Responding to customer calls
• Reimaging workstations
• Deploying endpoint devices in bulk
• Supporting special projects
• Moving objects weighing up to 60lbs

Basic Qualifications:

• Minimum 3 years of experience in maintaining, administrating, backup, restore, reporting, and general maintenance of Windows Operating Systems and of Endpoint Software Applications.
• Active Secret Clearance/Top Secret eligible
• DOD 8570.01m compliance of security and operating systems certifications (Security+ or higher) and (MS, VMware, Server+, ETC)

Preferred Qualifications:

• TS/SCI Clearance
• Bachelor's degree

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.