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Field Tech Associate

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Date: Jan 12, 2021

Location: Oklahoma City, OK, US

Company: NTT DATA Services

Req ID: 107192 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Associate to join our team in Oklahoma City, Oklahoma (US-OK), United States (US).

 

Duties:

 

  • Perform IT related service as instructed by NTT Service Delivery Manager or his/her delegates.
  • Provide support (including Installation, configuration and fine tuning support) for new Desktops / Laptops which shall include OS (Operating system) Installation, Power On Test, verification of Hardware Configuration, OS configuration, Configuring Mail Client, Con-figuring MS Office Applications (as per NTT Customer provided standards), Client side applications and Configuring Printers and resolving printing problems of the users at the in scope locations.
  • Diagnose, verify, record, and report downtime and providing immediate notifi-cation for all incidents.

 

Must Have:

 

  • Minimum 1 year's experience diagnosing and correcting end user computing issues.
  • Minimum 1 year's experience using a ticketing system to track support issues.
  • Valid State of Oklahoma Driver's License.
  • Need to be able to lift up to 35 lbs.

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About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Consulting, Cloud, Technology