Req ID: 331200 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Application Services Delivery Senior Manager - ONSITE to join our team in Parsippany, New Jersey (US-NJ), United States (US).

Day to Day Responsibilities Include:  

• Be at the client site every day to be that reachable and trusted partner for the client stakeholders
• Build relationships through direct interaction with the various leaders within the client environment, and drive growth through delivery excellence and taking proactive steps to understand client challenges and needs.
• Manage and run day to day delivery operations of an application team that does projects and applications support engagements for the customer in a global delivery model.
•         Multi-functional teams that includes .NET, Java, Oracle, Salesforce, MuleSoft, SQL Server DBA Developers, technical leads, etc.
• Manage P&L for the account managed
• Partner with client business leaders, product owners, project managers and the operations community, to understand, prioritize and implement effective and efficient process for capacity utilization.
• Provide vision and leadership, resolve conflicts, and be a catalyst for creative, high-quality delivery within a collaborative, safe and high-performing team environment. 
• Care deeply about the technical side of operations to help ensure smooth running of the managed capacity and staffing requirements
• Drive the adoption, management, and optimization of capacity engagement model with the client business leaders.
•         implement capacity utilization frameworks, metrics-based capacity management, and resource forecasting.
• Open to change and a strong advocate for new processes, technology, and methods.
• Risk monitoring and mitigation planning based project management and tracking
•          good exposure to SDLC life cycle from gathering requirements to production deployment.
• Resource Management and manage career progression of team members
• Knowledge in change management, with ability to manage and monitor changes related to applications.
• Awareness in QA management, change management and release management processes.

Minimum Requirements: 

• 15 years of experience with managing applications project and support services engagements including experience in:
•         Managing risks and issues
•         Conflict resolution and managing client escalations
•         Resource onboarding and management
•         Delivery management in a global delivery model – working closely with offshore teams
•         Growth through strong client relationships, and proactive ideation and discussions with client stakeholders
•         leading competitive response to proposals (RFPs) from solutioning to orals

• At least 5 of the 15 years’ experience having demonstrated ability to managing P&L with $15M to $20M annual revenue

Other Desired Skills:

• Strong verbal and written skills in communicating with peers and different levels of client stakeholders including executive staff
• Skilled in creating communication channels between the team (onshore & offshore), and key stakeholders

#LI-PAS

INDHCLSMC

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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