Senior Salesforce Technical Architect

Job Description: Salesforce Technical Architect

Overview

We are seeking an experienced Salesforce Technical Architect with deep expertise across Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud. The ideal candidate will be a hands-on technical leader who can architect scalable, secure, and high-performing multi-cloud solutions while aligning technology decisions with business goals. This role requires a strong combination of architectural excellence, cross-cloud knowledge, integration strategy, and stakeholder engagement.

Key Responsibilities

Architectural Leadership

• Design and deliver end-to-end Salesforce multi-cloud solutions, integrating Sales, Service, Marketing, and Experience Clouds.
• Define scalable architecture frameworks, integration patterns, and data models aligned with enterprise standards.
• Provide technical leadership across the full project lifecycle, including discovery, design, development, testing, and deployment.
• Oversee solution integrity and ensure adherence to Salesforce best practices, governance standards, and platform guidelines.
• Lead technical workshops, define solution roadmaps, and drive architectural decision-making.

Technical Expertise & Solution Design

• Architect secure, scalable integrations using REST, SOAP, Bulk APIs, Mulesoft, and other middleware platforms.
• Optimize system performance, manage governor limits, and ensure design scalability.
• Define and implement security models, including role hierarchy, sharing rules, SSO, OAuth, and data protection strategies.
• Guide DevOps processes including CI/CD pipeline setup, release strategy, environment planning, and automated testing.
• Collaborate closely with development teams, providing guidance on technical implementation and code quality.

Business Alignment & Stakeholder Management

• Partner with business leaders to translate marketing, sales, and service requirements into robust technical solutions.
• Ensure solutions meet compliance standards such as GDPR and CCPA.
• Drive stakeholder discussions, facilitate decision-making, and create high-quality architectural documentation.
• Contribute to long-term Salesforce roadmap planning and enterprise architecture alignment.

Required Skills & Experience

• 12+ years of Salesforce experience with demonstrated multi-cloud expertise.
• Proven experience designing and implementing complex enterprise-scale Salesforce architectures.
• Strong knowledge of data modeling, API strategy, integration patterns, and security architecture.
• Hands-on experience with Marketing Cloud, including journeys, automation, and personalization strategies.
• Strong understanding of Experience Cloud architecture, user management, and external identity.
• Familiarity with DevOps practices, CI/CD tools, version control, and release orchestration.
• Excellent communication, documentation, and stakeholder engagement skills.

Certifications (Required or Preferred)

• Salesforce Certified Application Architect (required)
• Salesforce Certified System Architect (required)
• Salesforce Certified Technical Architect (CTA) (preferred)
• Additional certifications in Sales, Service, Marketing, or Experience Cloud are a plus.

Preferred Attributes

• Ability to mentor technical teams and enforce best practices.
• Strong analytical and problem-solving skills.
• Experience in agile environments and large enterprise transformation programs.
• Passion for innovation and continuous improvement.