Salesforce Senior QA Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Senior QA Analyst 

We are looking for a Salesforce Senior QA Analyst with experience testing Salesforce Sales Cloud, Service Cloud, data model changes, integrations, and business process updates. The QA Analyst will be responsible for validating changes required for Salesforce to integrate with a new MDM platform and ensuring existing Salesforce functionality continues to work as expected.

Key Responsibilities

• Review business and technical requirements related to Salesforce MDM integration changes.
• Create test scenarios, test cases, and test data for Sales Cloud, Service Cloud, and integration testing.
• Validate Salesforce data model changes including objects, fields, relationships, validation rules, and page layouts.
• Test API integrations between Salesforce and the new MDM system.
• Perform functional testing, regression testing, integration testing, and user acceptance testing support.
• Validate impacted Salesforce processes, including Flows, approvals, assignment rules, and automation.
• Log, track, retest, and report defects using standard defect management tools.
• Work closely with developers, business analysts, data teams, and client stakeholders.
• Support test execution reporting and provide QA status updates.
• Ensure Salesforce changes meet business requirements and quality standards.

Required Skills

• 6+ years of strong QA experience with Salesforce Sales Cloud and/or Service Cloud.
• 6+ years of experience writing test cases, test scripts, and test execution reports.
• 6+ yeas of experience in Salesforce objects, fields, workflows, Flows, validation rules, and user profiles.
• 6+ years experience testing integrations, APIs, and data synchronization scenarios.
• 6+ years experience performing regression testing and defect validation.
• 6+ years of experience with tools such as Jira, Azure DevOps, ALM, Zephyr, qTest, or similar.

• Preferred Skills
• Strong attention to detail and communication skills.
• Experience testing MDM integrations or customer master data flows.
• Experience with API testing tools such as Postman or SoapUI.
• Exposure to test automation is a plus.

Salesforce Certification

• Salesforce Platform Dev I
• Salesforce Administrator
• Salesforce Platform App Builder

Must reside in the US

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $96,156 to $166,938. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. 

This position may also be eligible for incentive compensation based on individual and/or company performance. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

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About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.