Cloud Engineer (Multi-Cloud Support & Automation)

Req ID: 334880 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Cloud Engineer (Multi-Cloud Support & Automation) to join our team in Plano, Texas (US-TX), United States (US).

Job Overview:
We are seeking a highly skilled and motivated Cloud Engineer experienced in multi-cloud environments (Azure, AWS, GCP, OCI) to join our innovative IT Operations team. The ideal candidate will have deep expertise in building monitoring dashboards, automating operational workflows, and maintaining secure hybrid connections across cloud platforms. Key responsibilities include advanced dashboard creation using Azure Workbooks and Log Analytics, development of automated workflows in Azure Logic Apps, AI Automation, Runbook scripting, KQL queries, JSON scripting, and managing hybrid automation solutions across Azure, AWS, GCP, and OCI. Expertise in AI automation workflow and automated job orchestration is essential.

Key Responsibilities:

Dashboard & Monitoring Development:

• Create and manage dashboards using Azure Workbooks and Azure Log Analytics
• Integrate and visualize metrics and logs from multi-cloud VMs/instances (Azure, AWS, GCP, OCI)
• Write complex KQL queries for custom metrics and performance analysis - to be displayed in dashboard
• Integrate more other tools screens into Azure workbooks dashboard, such as MS Sentinel, etc.

Automation & Workflow Orchestration:

• Design and develop automated workflows using Azure Logic Apps for service request handling, incident management, and routine operational tasks
• Develop and test Azure Runbooks using PowerShell, Terraform, and Python for cloud service automation and management
• Schedule and automate daily/recurring operational tasks via Runbooks and Logic Apps

Hybrid/Multi-Cloud Integration:

• Build and maintain hybrid connections between Azure Automation Account and VMs/instances across AWS, GCP, OCI
• Ensure secure communication and orchestration between Azure and other cloud environments

AI & Job Automation:

• Be able to set up and define Azure AI Agent and manage and automated workflows with deployments, configurations, and scheduled jobs
• Integrate AI Automation process with monitoring and automation with multi-cloud observability solutions, including integration with ServiceNow

Collaboration & Documentation:

• Work with cross-functional teams to gather requirements, implement best practices, and provide multi-cloud support
• Prepare and maintain technical documentation, process flows, and Standard Operating Procedures (SOPs)

Requirements/Must-Have Skills:

• 5+ years of experience as a Cloud Engineer, DevOps Engineer, or similar role in a multi-cloud environment
• Proven experience building monitoring solutions using Azure Workbooks and Azure Log Analytics.
• Must have experience with KQL (Kusto Query Language)
• Hands-on experience in AI diagnostics and root cause analysis using Azure AI Agent, OpenAI and automated job orchestration
• JSON data formatting and transformations experience
  Scripting experience in PowerShell, Terraform, and Python
  Hands-on experience integrating and managing hybrid automation between Azure Automation and AWS, GCP, OCI VMs.

Highly Preferred:

• Strong expertise in developing and managing Azure Logic Apps and Azure Automation Runbooks.Microsoft Certified Azure Administrator Associate or equivalent certificate
• Deep knowledge and Strong troubleshooting, analytical, and problem-solving skills.
• Good understanding of security, identity, and access management in multi-cloud environments.
• Have expertise in integration between Azure Logic Apps and ServiceNow for Incident Ticket processing.
• Azure, AWS, GCP, or OCI certifications.
• Experience with ServiceNow or similar service request/incident platforms.
• Experience with Infrastructure as Code (IaC) beyond Terraform.
• Education:Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.