Delivery Manager

Req ID: 359853 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Delivery Manager to join our team in Plano, Texas (US-TX), United States (US).

Overview:

Leads and directs an IT delivery team providing services to clients in connection with the design, development and implementation of IT solutions.  Oversee the software / hardware systems or the integration of software / hardware systems or professional IT solutions services. Provides strategic direction and oversight in developing teams’ capabilities, achieving financial and operational objectives and successfully delivering on client commitments. Develops the Delivery line of business and drives consistent processes and practices around the world.

Duties:

• Manages a staff of professional-level team members or manages a team through lower-level supervisors.
• Works within general policies and management guidance, independently determining approach to managing daily operations.
• Provides guidance and technical advice, becoming actively involved as necessary.
• Provides leadership, direction and oversight of activities such as system design and analysis, system programming, database management, network systems, telecommunications and data processing operations.
• Recruits, manages and develops management teams.
• Has primary responsibility for overseeing the technical design and delivery of strategic outsourcing engagements.
• Works with Marketing and Sales teams to execute sales strategies.
• Responsible for delivering in a highly-matrixed global delivery model.
• Mentors and trains less experienced delivery management team members.

Experience:

• 10 + years’ relevant experience in Information Technology, IT outsourcing, or IT management.
• 5 or more years of experience leading globally matrixed teams.

Education:

• Undergraduate degree or equivalent combination of education and work experience.

Skills:

• Advanced client service skills and leadership capabilities.
• ITIL Foundation level certification or higher.
• Advanced knowledge, understanding and application of project management principles and methodologies.
• Excellent analytical / problem solving skills.
• Excellent organizational and time management skills.
• Excellent budgeting, business financial and P&L skills.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.