Dynamics Field Service Architect - REMOTE

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Date: Jun 26, 2024

Location: Plano, TX, US

Company: NTT DATA Services

Req ID: 282965 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Dynamics Field Service Architect - REMOTE to join our team in Plano, Texas (US-TX), United States (US).


Dynamics 365 Field Service Architect


The D365 Field Service Architect will be part of the Architecture & Technology team in NTT Data Microsoft Practice and will be in charge of architecting and designing solutions focusing on the Dynamics 365 Field Service platform.


  • Design and architect new cloud-oriented solutions on Microsoft Dynamics 365 Field Service Module.
  • Perform feasibility assessments, planning, testing and technical documentation for our implementation teams on the Microsoft Dynamics platform.
  • Review business, functional and technical requirements and translate these into technical solutions;
  • Lead technical delivery of Dynamics FS implementations including security, integration, data migration and other solution components, while ensuring that application and solution design best practices are followed;
  • Monitor the progress of architecture projects and ensure the agreed design is followed by the implementation team; 
  • Document, maintain and update governance documentation and best practices.


  • 8+ Years of Experience in Dynamics 365 CE/CRM Solution Design and development with a focus on Field Services.
  • Development experience in Azure and a basic Web stack (.Net, C#, HTML, CSS, JavaScript) is required
  • Experience in Field Service RSO (Resource Scheduling Optimization).
  • Experience in creating Plugins, Workflows and Custom Actions.
  • Experience in customizations and integrations within the rest of Microsoft Ecosystem;
  • Experience in large-scale enterprise applications and design patterns;
  • Able to develop technical documentation and presentations and explain the benefits of designed solutions to stakeholders;
  • Able to make decisions on architectural design and analyze the impact on cost, performance, reliability and other KPIs;
  • Able to identify the strengths and weaknesses of designed solutions
  • Degree in Computer Science or equivalent experience.
  • Track record of producing solution architectures;
  • Experience of designing, building, delivering and maintaining large software initiatives;
  • Focused on delivering an excellent user experience;



NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com


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