EPIC Practice Executive Senior Director - Remote

Req ID: 363233 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a EPIC Practice Executive Senior Director - Remote to join our team in Plano, Texas (US-TX), United States (US).

Practice Executive Senior Director

Position Summary

The Practice Executive Senior Director will be similar to a Epic Global Account Manager type of role and is a senior enterprise and strategic relationship leader responsible for enhancing global revenue growth, strategic alignment, and executive engagement across Epic Systems and aligned healthcare ecosystem partners. This role owns the go-to-market (GTM) strategy and execution of growth connected with Epic System solutions, while ensuring successful “sell-in, sell-with, sell-through, and sell-to” motions.

The Epic Practice Executive Senior Director serves as the executive point of accountability for Epic partnership growth, complex contract negotiation, global stakeholder alignment, and healthcare technology modernization initiatives. Additionally, this role leads executive relationship management with KLAS Research to strengthen market positioning, industry perception, and performance recognition.

Key Responsibilities

1. Global Epic Account Leadership

• Own and manage the global strategic relationship between the organization and Epic Systems.
• Develop and execute multi-year global account strategies aligned to Epic’s corporate objectives and care delivery models.
• Drive GTM alignment across multiple lines of business and geographies.
• Enable field sales teams on Epic-aligned strategies and solutions to accelerate revenue growth.
• Lead strategic planning across diverse healthcare delivery settings (large public single-payer systems, IDNs, academic medical centers, community hospitals, ambulatory networks, and private practices).
• Maintain accountability for revenue growth, pipeline development, margin performance, and market expansion.
• Validate reference architectures for various solutions such as Epic on AWS or Epic on Azure, aligned to best support Epic community members in an effective fashion.

2. Revenue Growth & Business Development

• Direct alignment towards year-over-year revenue growth expectations for hunting and farming ecosystem within NTT DATA.
• Identify expansion opportunities across health systems, health plans looking to leverage Epic payer platform and life sciences, and emerging care models leverage Epic integrations.
• Structure and negotiate complex, multi-year, multimillion-dollar global agreements, as needed
• Develop differentiated sales motions aligned to Epic’s ecosystem and customer maturity.
• Drive sales enablement efforts to educate teams on Epic’s operating model and solution integration.

3. Executive Relationship Management

• Cultivate and maintain trusted C-level relationships across Epic, provider organizations, and strategic partners.
• Act as executive liaison between cross-functional teams, internal leadership, and Epic stakeholders.
• Facilitate collaboration across engineering, infrastructure, cloud, managed services, security, and integration teams.
• Represent the organization in executive business reviews and strategic planning sessions.

4. KLAS Research Relationship Management

• Own and manage executive-level engagement with KLAS Research.
• Develop strategies to improve KLAS performance ratings through customer alignment and outcome-based delivery.
• Coordinate internal stakeholders to ensure data accuracy, reference readiness, and performance transparency.
• Leverage KLAS insights to refine GTM strategy, customer experience, and competitive positioning.
• Strengthen industry credibility and thought leadership through proactive engagement with KLAS analysts.

5. Strategic Market & Vertical Leadership

• Serve as subject matter expert for Epic-aligned managed services and healthcare IT modernization strategies.
• Identify macro healthcare technology trends and translate them into actionable growth strategies.
• Align marketing, ISV partnerships, channel partners, and enterprise sales motions to increase healthcare market penetration.
• Support global GTM orchestration and ensure consistent messaging across theaters.

Required Competencies & Capabilities

Enterprise Sales Leadership

• Demonstrated ability to support large deal motion and multi-million-dollar revenue targets across hunting and farming ecosystem
• Proven track record of building dormant territories (that use Epic) and expanding market share.
• Experience structuring high-value, long-term healthcare technology agreements.
• Expertise in contract negotiation and complex deal orchestration.

Epic Ecosystem Expertise

• Deep knowledge of Epic Systems, Epic infrastructure, and managed services models.
• Experience aligning solutions to the “Epic Way” across global care delivery models.
• Ability to educate field teams on Epic-centric solution positioning.

Strategic Relationship Management

• Executive presence with strong C-level engagement capabilities.
• Ability to navigate global, matrixed organizations.
• Proven track record managing vendor, ISV, and strategic partner ecosystems.

Healthcare & Technology Acumen

• Strong understanding of healthcare IT infrastructure, cloud operations, security, integration, and application performance management.
• Experience supporting modernization initiatives and infrastructure transformation.
• Ability to translate technical concepts into business value narratives.

Go-To-Market Strategy

• Experience leading global GTM initiatives across multiple regions.
• Ability to define and execute “sell-in, sell-with, sell-through” motions.
• Strategic alignment across marketing, enterprise sales, ISVs, and channel organizations.

Operational Excellence

• Budget management and large-scale portfolio oversight experience.
• Strong forecasting discipline and revenue accountability.
• Data-driven decision-making approach.

Preferred Experience

• 10+ years in Healthcare IT enterprise sales or strategy leadership.
• 5+ years managing global Epic relationships.
• Experience working with KLAS Research or similar industry analyst organizations.
• Background in infrastructure modernization, cloud transformation, or Epic technical environments.
• Experience managing global GTM teams across multiple theaters.

Key Performance Indicators (KPIs)

• Year-over-year revenue growth within Epic-aligned accounts.
• Pipeline expansion and new contract value.
• KLAS performance improvements and industry positioning.
• Executive relationship health and retention.
• Global GTM adoption and field sales enablement effectiveness.
• Margin performance and portfolio growth.

Leadership Profile

The ideal candidate is a:

• Strategic enterprise growth leader
• Relationship-driven executive
• Healthcare technology expert
• Global collaborator
• Results-oriented negotiator
• Trusted advisor within the Epic ecosystem

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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