HC & Insurance Operations Processing Sr Rep

Job Description
•    Understand, Gathering and Prepare the requirements for Business.  
•    Works under supervision with internal and external teams to understand customer requirements
•    Ability to elaborate on the details of a project  
•    Collaborate with Automation Engineers, Machine Learning Engineers, Data Analysts and Business Intelligence Analyst to execute deliverables.
•    Must possess technical writing, decision making, and problem-solving skills.
•    Must possess strong command over English language.
•    Must be flexible with working hours – may require to work in UK or US Shifts depending on the business requirement.

Skills
    Appropriate mathematical knowledge
    Strong communication and critical thinking skills
    Strives for professional development
    Customer focused 
    Working Knowledge of (any) job associated programming languages (Python, D3, Javascript, HTML5, SQL, PowerBi, Tableau, Azure Cognitive Services, Power Platforms)

Education and Experience

Graduates or nearing course completion 
 
Grade 4 Job Description
- In these roles you will be responsible for: 
-Analyzes data, formulates conclusions and provides summary analysis for leadership 
- Monitors trends and elevates issues due to data variances 
- Engages end user to determine information requirements 
- Interfaces with customers to set expectations regarding report availability and SLAs 
- Monitors report and data availabilities and proactively communicates with customers on delayed reports/data sets 
- Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions 
- Regularly exercises discretion and independent judgment on business matters 
- Implements work plans and schedules as assigned - Designs, drives and implements reporting to support the business 
- Collaborates with other groups 
- Provides feedback to help improve processes 
- Monitors industry trends 
Required Skills for this role include: 
- University Degree 
- Strong and effective communication (both written and verbal) with colleagues, business leaders, and external stakeholders including customers 
- Proficient in Advanced MS Excel, SQL Server. 
- Proficient in Reporting tool like Power Bi 
- Creating smart & impactful PowerPoint presentations   
Preferences: 
 - Develop/improve statistical and predictive modeling algorithms and visualization to fit the use cases. 
- Experience in Advanced Excel Application and Automation reports (VBA/Visual Studio) - Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills.