HC & Insurance Operations Processing Sr Rep

Req ID: 357712 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a HC & Insurance Operations Processing Sr Rep to join our team in Plano, Texas (US-TX), United States (US).

Position's General Duties and Tasks:

Process claims by following the policies and procedures as defined by customer. Take up new assignments or projects that may come up as per clients needs. Meet/exceed required performance measures such as quality and productivity standards. Meet/Exceed process SLA's. Understand how work impacts results for their area as well as other processes. Demonstrate knowledge of internal operations. Knowledge of related regulations and standards.

Responsibilities:

• Process claims by following the policies and procedures as defined by the customer.

• Take up additional trainings/ new assignments or projects that may come up as per client needs.

• Meet/ exceed required performance measures such as quality and productivity standards

• Meet/ exceed process SLAs

• Confirm to the required regulatory and compliance requirements such as the HIPAA.

• Confirm to the organizational and client training requirements

• Understand how work impacts results for their area as well as other processes.

• Demonstrate knowledge of internal operations and develops relationships to facilitate workflow.

• Knowledge of related regulations and standards.

 Strong understanding of current processes and procedures and may identify opportunities for improvement.

Required:

• High school Diploma or equivalent.

• 3+ years of medical claims processing experience

• Experience in Amisys preferred

• 5+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web based applications.

• 5+ years of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word.

• Ability to type 40 WPM

Required schedule availability for this position is Monday-Friday (08:00am to 08:00pm CST/EST) . The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.