Head of Human Centered Strategy Capability

Req ID: 341708 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Head of Human Centered Strategy Capability to join our team in Plano, Texas (US-TX), United States (US).

Role Overview
We are seeking a dynamic and visionary leader to head our human-centered strategy capability. This pivotal role involves shaping the group’s direction, driving growth initiatives, and overseeing the delivery of high-impact strategic projects for our clients. This role at Launch is about building a human-centered, AI-enabled, outcome-driven advisory function. This means anchoring strategy in client experiences that deliver business impact, using AI as a force multiplier alongside human insight, and elevating the team from practitioners to true strategic consultants. The role will act as a trusted partner to clients, navigating modernization and reimagination, while connecting the dots across design, product, engineering, and delivery. The ideal candidate will be a seasoned leader with a proven track record of developing and executing successful strategies in a fast-paced, client-centric environment. 

Key Responsibilities
Capability Leadership and Growth:

• Set the strategic direction and vision for the group, ensuring it aligns with Launch goals and the broader firm's goals.
• Support business development and sales efforts, participating in a robust pipeline of new client engagements.
• Develop and implement thought leadership initiatives to enhance the practice's market presence and reputation.
• Establish Launch as a destination for thought leaders and consulting talent within NTT.

Human-Centered, Outcome-Driven Strategy

• Anchor all strategic work in human experience as the driver of measurable business outcomes.
• Guide clients from insight → MVP → scalable delivery, ensuring strategy translates into tangible impact.
• Help position Launch as a partner in transformation.
• Leverage AI internally to scale advisory capacity without building massive headcount.

Help clients embed AI responsibly into their products, systems, and customer interactions.

Team Management and Development:

• Lead, mentor, and inspire a high-performing team of strategy consultants, fostering a culture of accountability, collaboration, and results.
• Manage resource allocation and project staffing to ensure the right talent is deployed to each engagement.

Operational Excellence:

• Manage the group’s cost profile including bench time.
• Continuously improve methodologies, tools, and best practices to ensure a competitive edge.
• Collaborate with other leaders across the firm to drive integrated solutions for clients. 

Required Qualifications

• Experience: Candidates should have 15+ years in strategy development and execution, including leadership within a top-tier management consulting firm, and a track record of leading and growing a consulting practice.
• Education: An advanced degree in Business Administration, Economics, or a related field is preferred.
• Skills: Essential skills include strong analytical, problem-solving, communication, and presentation abilities. Candidates should also have experience in managing large-scale organizational change, strong business acumen, financial modeling skills, and an understanding of market dynamics.
• Attributes: Key attributes are being a proactive and visionary thinker, the ability to thrive in a fast-paced environment, and strong leadership skills. 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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