Delivery Senior Director, Healthcare Contract and Compliance - US or Canada Remote

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Date: Jun 17, 2024

Location: Plano, TX, US

Company: NTT DATA Services

Req ID: 286096 


NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


We are currently seeking a Healthcare Contract and Compliance Delivery Senior Director to join our team. Location requirements are remote anywhere in the US or Canada, with the understanding that work is conducted in US Eastern Standard Time.


NTT DATA is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.


The Healthcare Contract and Compliance Delivery Senior Director will lead the contract compliance and risk assessment responsibilities for our largest Healthcare Account. Active member of the leadership team and frequent interface with the customer. Leads the direction and interaction with legal business partners and directs communications and meetings with customer legal team. Represents the authority and expertise on the contract and oversees the account’s execution of the contractual terms in the agreement. Primary leadership role in managing changes and interpretations/inspections of the contract and how it aligns to the needs of NTT, the customer, and the account.


This role is a primary connection point to the leadership of the Healthcare division and a key member with the corporate contract management community. This Healthcare Account is one of the largest contracts in NTT DATA and has been a valued customer for 30 years.



Job Responsibilities Include:

  • Individual performer. Works in close conjunction with the account financial controller, in-house counsel, sales and delivery leadership.
  • Has a strong presence and authority in leading discussions with the client and internal NTT leaders.
  • Strong understanding of the legal frameworks for outsourcing, Resource Units, and demand request processing and knows how to interact and lead legal towards a desired position/stance.
  • Experienced in commercial and/or public environments where dedicated resources are in place to manage, monitor and optimize the value chain in this space.
  • Strong leadership skills including the ability to learn fast, influence others, and to align/engineer efforts to the big picture needs within the contracted framework.
  • Experienced in dynamic accounts where demand requests and change requests have a volume of 25+/week. Adept at identifying the interconnections of a value chain and aligning the activity to yield the most productivity. Metrics centric orientation to measuring performance and responsiveness.


Basic Qualifications:

  • Minimum of 10 years of experience in leading and operating in the contract compliance and risk arena on a large account.
  • Minimum of 5 years of experience working on a highly matrixed, large account


Preferred Skills:

  • Bachelor’s degree preferred
  • Healthcare experience a plus



NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at


NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $144,011 - 333,360. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. 


This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.


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