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Healthcare - IRIS Cache Database Admin Senior Specialist - US REMOTE

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Date: Mar 5, 2023

Location: Plano, TX, US

Company: NTT DATA Services

Req ID: 225294 


NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


We are currently seeking an IRIS Cache Database Admin Senior Specialist to join our team. This position will work remotely from your home office located within the US.


NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.


Job Responsibilities Include:

  • Provides support for our client's IRIS Cache Database instances in their Athena IDX system
  • Acts as backup for the Tech team lead and helps to provide guidance to less senior members of the team.  In addition, handles the following:


  • Monitoring
  • Install, configure, and maintain a remote monitoring software agent to collect and monitor Caché and application licenses and daily data collection
  • Set thresholds that trigger system-generated alerts for disk/file system available space
  • Set thresholds that triggered system-generated alerts for database-free space
  • Monitor and flag significant error conditions within the Caché database structure
  • Monitor and flag error conditions within the database error trap
  • Monitor and flag status for production SIU interfaces
  • Monitor and flag status for port management to ensure connectivity


  • Journal Management
  • Monitor and maintain Journal files
  • Monitor Journal file space utilization
  • Analyze abnormal Journal activity
  • Validate Journal Purge Tasks


  • System Monitoring
  • Investigate system alerts; provide issue resolution
  • Maintain/modify system monitor configuration when warranted
  • Notify the customer when the alert has been rectified


  •  Backup
  • Validation of best backup practices to ensure database integrity and recoverability
  • Verify that the backup is completed successfully
  • Investigate backup failures and provide issue resolution
  • Storage Management
  • Verify sufficient storage is available
  • Validate RAID arrays and shadow sets mounted for backup when applicable
  • Examine error conditions
  • Investigate unusual growth trends
  • Database rebuild / disk defrag when necessary
  • Notify and coordinate with customers when storage requirements are inadequate. Develop plans for storage management when warranted
  • Provide recommendations to migrate data when required


Basic Qualifications:

  • Minimum of 6 years of experience in overall database administration
  • Minimum of 1 year of experience with Intersystems IRIS Cache Database


Preferred Skills:

  • Experience supporting Athena IDX


About NTT DATA Services


NTT DATA Services is a global business and IT services provider specializing in digital, cloud, and automation across a comprehensive portfolio of consulting applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.


NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.



For Colorado Candidates:

In compliance with the Colorado Equal Pay Transparency Rules, NTT DATA provides a reasonable range of compensation for roles that may be hired in Colorado. For a candidate in the state of Colorado only, the starting pay range for this role is $83,500 - 137,800. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.


This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.


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