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Software Technical Support Specialist - Remote

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Date: Jan 20, 2023

Location: Atlanta, GA, US

Company: NTT DATA Services

Req ID: 215941 


NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


We are currently seeking a Software Technical Support Specialist to join our team working remotely in the United States.


Role Responsibilities: 

  • Provide product technical support for UniKix range of products 
  • Hold meetings and provide training with customers as needed 
  • Work on product bugs 
  • Participate in code reviews and product testing 


Preferred Experience: 

  • 5+ years of sound understanding of UNIX / Linux internals, for example - core file analysis, trace outputs, processes, IPC, SSL, TCPIP, shell scripting 
  • 3+ years experience with COBOL programming  
  • 1+ year experience with Java programming  
  • Worked in a product support organization 
  • Good troubleshooting techniques 


Basic Qualifications:

  • 5+ years of technical experience working on UNIX / Linux platforms
  • 3+ years Mainframe experience - CICS, JCL, Web Services, VSAM, DB2, IMS, MQ
  • 5+ years C/C++ programming experience



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.


NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Atlanta

Job Segment: Technical Support, Cloud, Testing, Unix, Linux, Technology