SAP Delivery Leader - US Remote

Req ID: 337068 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking an SAP Head of Delivery to join our team. This role will work remotely from your home office located within the US with travel required.

The Head of Delivery is responsible for leading the USA SAP LE Global Practice consulting division, developing strategic initiatives, and ensuring the delivery of high-quality consulting services.   The USA Delivery Head is responsible to set strategic direction and lead business activity to achieve planned results for all relevant stakeholders – employees, customers, company, partners, and community.  The USA Delivery Head collaborates with senior management to drive business growth, enhance client relationships, and improve organizational performance. The Delivery Head supports the activities of the SAP LE global organization to achieve global business objectives.

Job Responsibilities Include:

Strategic Leadership

• Identify market trends and opportunities to profitably expand consulting services.
• Collaborate with the global and regional executive teams to align consulting strategies with overall business objectives.
• Develop and implement the consulting division’s short-term (one year) and mid-term (three year) strategic vision and goals.

Talent Acquisition, Development, and Retention

• Define and implement a strategy to attract, hire, develop and retain employees best capable to help us achieve our business objectives.
• Create a culture of teamwork to leverage the combined talents of the entire organization to consistently achieve business results.
• Promote and empower high-impact individuals that model NTT DATA values and deliver high-quality results.

Client Engagement and Relationships

• In collaboration with our Revenue Generation Group, acquire new customers and new consulting projects to drive organic growth.
• Build and maintain strong relationships with key clients to secure new business and customer references.
• Ensure client satisfaction and manage client feedback to improve service delivery.

Project Execution

• Ensure that implementation projects are executed efficiently, on time, and within budget, adhering to best practices and methodologies.
• Identify potential risks in project execution and develop strategies to mitigate them, ensuring project success and client satisfaction.
• Continuously review and improve strategies, tools, and processes to improve competitiveness and delivery quality.

Growth and Profitability

• Grow the business organically and through the successful integration of acquired companies.
• Achieve gross margin expectations through revenue realization and smart cost management.
• Support the growth of other NTT DATA North America business units.

NTT DATA Collaboration and Development

• Develop relationships with NTT DATA Americas leaders to explore joint market offerings.
• Support the development of the NTT DATA brand with our customers and in the market.

Partner Relationships

• Build a strong partner ecosystem required to deliver holistic solutions and services for our customers.
• Help our partners achieve their business objectives to ensure long-term collaboration commitment.
• Support the achievement of SAP Pinnacle Awards.

Basic Qualifications:

• Bachelor’s degree or equivalent, advanced degree preferred.
• Minimum of 10 years of related experience in progressively responsible roles including SAP consulting, project and program management, customer engagement and relationship management.
• Minimum of 5 years management experience with proven leadership responsibility for large complex teams with global considerations, strategy, budgeting, and staffing.
• Minimum of 5 years project management experience, with two or more large global projects.

Preferred Skills:

• Proven history of driving business growth and delivering results.
• Strong industry knowledge in three or more industries (e.g., manufacturing, consumer products, life sciences).
• Strong business and financial acumen and budget management experience.
• Excellent communication, interpersonal, and leadership skills, with the ability to influence and build relationships across the organization.
• High level of integrity, discretion, and professionalism.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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