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Salesforce Solution Architect

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Date: Sep 29, 2021

Location: Plano, TX, US

Company: NTT DATA Services

Req ID: 139960 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Solution Architect to join our team in Plano, Texas (US-TX), United States (US).

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

 NTT DATA, Inc. currently seeks an Salesforce Solution Architect to join our team in Texas, Plano. (Will start remote, but will return to office or client site when COVID restrictions are lifted.)

In these roles you will be responsible for:

•             Provide support during pre-sales and sales. Drive the creation of or review of Salesforce solution approaches, cost estimates, client-facing oral presentations, and providing input to Statements of Work. (SOW)

•             Participate in business and functional requirements sessions to understand the business needs.

•             Possess an overall understanding of the project solution from a functional perspective.

•             Provide effort estimates for Salesforce tasks.

•             Provide recommendations and options for solution design in terms of Salesforce configuration and AppExchange products. 

•             Design the end-to-end solution based on collaboration with Cloud Consultants and other Platform Architects on the project.

•             Write the Solution Design document.

•             Conduct solution design reviews with stakeholders and team.

•             Collaborate with Business Analysts and Product Owners to support ongoing Backlog grooming and story decomposition.

•             Effectively communicate and transition the architecture to the Development Lead and provide oversight as needed during the build phase.   

•             Troubleshoot and resolve complex issues

•             Manage scope by ensuring requirements, design, and approach are within the scope of the SOW and communicate any variations to project leaders for input to the change control process. 


Requirements for this role include:

•             8+ Years of overall consulting experience

•             4+ Years experience in the Heath Care / Life Science industry

•             2+ Projects with Industry Cloud - Vlocity, Health Cloud

•             1+ Projects which required integration to at least one (1) common Health Care / Life Science application or platform

•             Undergraduate degree or equivalent combination of education and work experience

•             Salesforce Certifications: Admin & App Builder required; Advanced Admin, Sales, Service and/or Community Cloud preferable

•             Exposure to either CPQ, Tableau/Einstein, or Mulesoft


 Preferred Experience:

•             Strong preference for experience with integration patterns for common applications/platforms in Health Care / Life Science

•             Knowledge of and, ideally, experience with implementing Salesforce Marketing Cloud

•             Knowledge of and, ideally, experience with implementing Salesforce Tableau/Einstein

•             5-7 Years' experience of designing and delivering solutions in the Salesforce platform

•             5-7 Years' experience with Salesforce Data Security/Sharing Model

•             5-7 Years' experience with Salesforce APIs and their specific usages

•             Excellent presentation and facilitation skills

•             Excellent written and oral communication skills



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

Nearest Major Market: Plano
Nearest Secondary Market: Dallas

Job Segment: Solution Architect, Consulting, Developer, Pre-Sales, Technology, Sales