ServiceNow - Senior Technical Integration Consultant - Remote US Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow - Senior Technical Integration Consultant - Remote US Position 

Please Note - US CITIZENSHIP is required for this role.

NTT DATA is looking for a ServiceNow Senior Technical Consultant – Integration. Ideal candidates are passionate about the platform, have achieved their CSA (or completed a CSA Training) and are eager to bring their unique experiences and viewpoints to help our customers achieve meaningful solutions for their business needs. Senior Technical consultants will learn from and be mentored by some of the top ServiceNow experts in the Ecosystem, and gain exposure to some of the world’s leading enterprise customers.

Why we think this position is great:
As a ServiceNow Senior Technical Consultant with NTT DATA you will have direct access to industry leading platform enablement and some of the most accomplished individuals within the ServiceNow eco-system. You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades within some of the top Enterprise companies in the US. 
NTT DATA is one of the fastest growing consultancies in the eco-system, and our commitment to learning and development give the Sr. Technical Consultant a unique opportunity for growth with personal road-maps and skills training to help elevate you to the future you want.
 

Primary Responsibilities:
Integrations have a lot of ambiguity and as those are brought up, you will need to adapt
You may be responsible for requirements gathering, building the solution, and communicating with the client. Demonstrate flexibility by delivering in a variety of project roles, including documentation, testing, and training.
Working with the project team to determine architecture for the integration in comparison to the rest of the project. That includes Error handling, and notifications
Ability to teach others and the ability to learn from others.
Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform.
Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences.
Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables.
Contribute on multiple Agile engagements, utilizing the NTT DATA methodology and tools to enhance project efficiency.
Innovate and identify solutions that can be reused on future engagements. 
Proactively keep ServiceNow skills current and contribute to NTT DATA thought leadership.

Required Qualifications:
6+ years of experience in a client administrator or developer role, working with core ServiceNow ITSM process areas (incident, problem, change)

6+ years of experience integrating using REST/SOAP/JDBC/SFTP
6+ year of experience in Integrations in ServiceNow via REST Messages or SOAP Messages
JSON/XML data structure: Working with and manipulating
6+ years of experience using Database Structures and Queries: MSSQL, MySQL, Oracle

6+ year of experience in Data Transformations - Some integrations may provide data that can result in complex transformations, connecting multiple tables together.
Successfully run projects from requirements gathering to a developed solution going live.
Basic understanding of networking: IP ranges and routing, proxy capabilities, and VLANs (MID servers)
Experience with comprehending developer documentation and backend application systems for connecting the integration
A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features. 
Experience working with Agile teams, methodologies, and tools in a virtual environment.
Understanding of the CMDB and the CSDM
Integrating with the IRE (Identification and Reconciliation engine) via the RTE (Robust Transform Engine)
MID Server Architecture and ECC queue, and analyze the data
Hands on experience developing with JavaScript, ideally within the ServiceNow platform.
Core understanding of LDAP and SSO
Working knowledge of Integration Hub and Flow Designer
Custom Scripted APIs
Common Authentication Methods 

Understanding the difference between Authentication and Authorization
Connection, Credentials
Certificates – Processing the Certificate Chain
Implementing a ServiceNow Service Graph connector, is a plus

Required Certification

ServiceNow Certified Application Developer
 

Preferred Experience
Additional experience working with any of the following areas of ServiceNow: ITOM, HR, CSM, ITAM, ITBM.
 

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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