Transition Manager Lead

Req ID: 352522 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Transition Manager Lead to join our team in Plano, Texas (US-TX), United States (US).

Job Summary

The Application Managed Services Transition Lead is responsible for solution development, transition planning, and presentation of application transition strategies into managed services engagements. This role leads transition teams, supports pursuit activities, and ensures successful delivery of complex multi-tower application managed services transitions.

Day to Day Job Duties:

(What this person will do on a daily/weekly basis)

• Lead solutioning for end-to-end transition of applications into Managed Services, including transition strategy, process design, estimation, planning, and tool adoption to develop competitive and scalable solutions.
• Work closely with go-to-market and pursuit teams to present transition solutions to clients and establish confidence in delivery capability.
• Build and facilitate business outcome-based value propositions, identifying opportunities for transformation and continuous improvement.
• Incorporate automation capabilities across the transition lifecycle to accelerate timelines, reduce cost, and minimize operational risk.
• Mentor, guide, and lead transition managers and transition leads to ensure successful transition execution.
• Participate directly in transition delivery activities and provide hands-on leadership during complex engagements.

• Manage structured knowledge transfer from internal teams, incumbent vendors, and system integrators to AMS support teams.
• Plan and execute cutover activities with minimal disruption to business operations and application service continuity.
• Act as the primary point of contact for business stakeholders, IT leadership, vendors, and transition teams during execution phases.
• Conduct transition governance forums, risk reviews, readiness assessments, and executive-level status reporting.
• Manage senior stakeholder expectations across multi-tower and large-scale transition engagements.

• Establish and apply structured transition frameworks to ensure consistency and quality across engagements.
• Define transition-related service management practices aligned to ITIL, including SLAs, KPIs, governance controls, and operational readiness.

Basic Qualifications:

(Skills required for this job with minimum years of experience)

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or equivalent work experience.
• Minimum 10–15+ years of IT experience, with strong exposure to Application Managed Services and transition delivery.
• Minimum 10–15+ years  of Experience managing transition teams, transition leads, and cross-functional delivery teams.
• Strong experience applying structured transition and transformation frameworks and methodologies.
• Hands-on experience managing complex transition engagements from solutioning through execution.
• Experience developing and presenting transition solutions to senior client stakeholders.
• Experience collaborating with multiple practices to build integrated managed services solutions.
• Strong understanding of ITIL-based Application Managed Services, including SLAs, KPIs, governance, and best practices.

• Experience in transformation and application modernization capabilities and solutions

Nice to Have:

(But not a must)

• Experience driving automation-led transition models.
• Exposure to multi-domain transitions across regulated industries.
• Experience supporting large strategic pursuits and client proposals.
• Strong executive communication and presentation skills.
• Experience in transformation programs associated with managed services transitions.

#PAS2

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.