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Delivery Management Senior Director

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Date: Apr 30, 2019

Location: Providence, RI, US

Company: NTT DATA Services

Req ID: 46163 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Delivery Management Senior Director to join our team in Providence, Rhode Island (US-RI), United States (US).



Our healthcare client uses Facets as their core Platform for Enrollment and claims. There are multiple systems which enable integration. The Delivery Director manage all enhancements and ensure right allocations, timelines being met, and SLA being met for this work.



  • Responsible for managing  P& L with focus on Revenue and Margin
  • Responsible for Growth of the Account
  • Responsible for Customer relationship and customer delight
  • Responsible to Fortify Delivery and Bring Transformation in Delivery.
  • Responsible for leading transformation and bringing value to customer
  • Participate in company initiatives to enable IP and company growth
  • Lead the Global team for success and top notch delivery


Basic Qualifications:


Minimum of 7+ years of experience as Delivery Management

Minimum of 3 + year in Payer segment.

Minimum of 10+ years of experience working in Global delivery model.

Minimum of 5+ years of experience to identify, develop and quantify any required corrective action plans.

Travel:  No Travel. This position requires you to work all 5 days from office.

Degree: Graduate or Master's degree with 8+ years of relevant experience or equivalent combination of education and work experience.

Nice to Have; (But not a must)

Experience in Agile

Experience in Program/Project Management


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island

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