OCM Consulting Director (Hybrid Onsite at Providence, RI)

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Date: Nov 5, 2023

Location: Providence - or close enough t, RI, US

Company: NTT DATA Services

Req ID: 253041 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a OCM Consulting Director (Hybrid Onsite at Providence, RI) to join our team in Providence - or close enough to be in Providence periodically, Rhode Island (US-RI), United States (US).

Our People & Organization Consulting Practice

Our Consulting organization has a proven track record of delivering high-impact business results for clients. As “the people people”, the People & Organization Consulting Practice enables organizations and their people to thrive. By providing continuous transformation and next-generation human-centric capabilities - including Organizational Change Management (OCM), Organizational Transformation, and Learning Solutions - we deliver workforce innovation to meet the evolving needs of organizations, customers, and employees.


If you enjoy helping companies prioritize workforce innovation and evolution that results in meaningful, impactful change — not just today, but for years to come, this role is for you!


Core Values / Key Cultural Aspects of NTT DATA People & Organization Consulting Practice:

  • Learning, coaching, and continuous improvement – curious consultants are successful consultants
  • Creativity and thoughtful analysis – the combination creates better solutions
  • Authenticity and an assumption of positive intent – we succeed together
  • Diversity of all kinds – it drives innovation and a better world for all


The role


NTT DATA is seeking a dynamic People & Organization / OCM Consulting Senior Leader to delight our clients and help build a successful People & Organization Consulting Practice. As a Senior Leader in this practice, your typical day will include both client and internal practice contributions:

Client contributions:

  • Be an expert, senior advisor to global clients embarking on a change initiative.
  • Develop, lead and execute comprehensive and customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance.
  • Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.
  • Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities. 
  • Design, mobilize, and manage a network of change advocates.
  • Apply best practice OCM methodologies to develop a customized client change management approach.
  • Identify new and innovative ways to accelerate clients through their change journey.

Internal practice contributions:

  • Coach, manage, and mentor consulting resources at various levels to high-performance / high results. 
  • Contribute to business development in the form of solution design, client proposals, budget forecasting and management, engagement planning and resourcing.
  • Build internal network and partnerships for business expansion opportunities and career growth.
  • Engage in hiring process including evaluating potential candidates and interviewing.
  • Research and build out new services for clients to stay ahead of the curve.
  • Assist with development of thought leadership, collateral, tools, and templates.


  • You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
  • You have 8+ years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice through industry presence and drove the development of collateral/assets, as well as built and managed client and executive relationships.
  • You have 3+ years’ experience driving new business by owning and defining offerings & leading go-to-market programs. You developed and presented custom solutions and pricing estimates, which required you to identify market priorities & partnered with sales & client teams.
  • You have 8+ years’ experience leading successful complex organizational change management engagements.
  • You have been responsible for managing delivery of work totaling $4M+ in revenue/project budget with 100% deal margin achieved.
  • You have 5+ years’ experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members.
  • You have Prosci, ACMP or an equivalent OCM certification.
  • You have the ability to travel 50% or more of the time.



  • You have 8+ years’ experience leading successful organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery; SAP and/or Salesforce implementations.
  • You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.
  • You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.



About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island

Job Segment: Consulting, Change Management, Application Developer, Manager, ERP, Technology, Management

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