Business Consulting- Azure Support Consultant{

Req ID: 345384 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Consulting- Azure Support Consultant{ to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Job Title: Azure Support Consultant

Location: Pune

Department: IT / Cloud Services

Reports To: Cloud Operations Manager

Job Summary

The Azure Support Consultant is responsible for providing technical support, troubleshooting, and operational management for Microsoft Azure environments. This role ensures the stability, security, and optimal performance of cloud-based infrastructure and services, working closely with internal teams and clients to resolve issues and implement best practices in Azure.

Key Responsibilities

• Provide Level 2/3 technical support for Azure environments, including virtual machines, networking, storage, and Azure Active Directory.
• Monitor system performance and health using Azure Monitor, Log Analytics, and other tools.
• Troubleshoot and resolve incidents, service requests, and performance issues in a timely manner.
• Implement and maintain Azure resources such as VMs, App Services, Virtual Networks, and Resource Groups.
• Manage security, compliance, and governance policies across Azure subscriptions.
• Support backup, disaster recovery, and high availability configurations.
• Collaborate with architecture and DevOps teams to improve deployment pipelines and automation (e.g., via ARM templates, Bicep, or Terraform).
• Provide recommendations for cost optimization and performance improvement.
• Document solutions, configurations, and standard operating procedures.
• Stay up to date on Azure updates, services, and best practices.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 3+ years of experience supporting Azure infrastructure and services.
• Strong knowledge of:
• Azure Resource Manager (ARM)
• Virtual Machines, Networking, and Storage
• Azure AD and Role-Based Access Control (RBAC)
• Backup and Site Recovery
• Monitoring and automation tools
• Experience with scripting (PowerShell, CLI, or Python).
• Understanding of ITIL-based incident, change, and problem management.
• Excellent troubleshooting and communication skills.

Preferred Qualifications

• Microsoft Certified: Azure Administrator Associate (AZ-104) or higher (e.g., Azure Solutions Architect, Azure Security Engineer).
• Experience with hybrid cloud environments (Azure + on-premises).
• Knowledge of DevOps pipelines and Infrastructure as Code (IaC).
• Familiarity with Azure Policy, Cost Management, and Governance tools.
• Experience with Microsoft 365 and Endpoint Manager is a plus.

Soft Skills

• Strong analytical and problem-solving skills.
• Customer-oriented with excellent communication and interpersonal abilities.
• Ability to work independently and in a team-oriented environment.
• Attention to detail and commitment to delivering high-quality work.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.