Industry Consulting Sr. Manager

Req ID: 278673 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Industry Consulting Sr. Manager to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

People & Organization Senior Lead

Our People & Organization Consulting Practice

Our Consulting organization has a proven track record of delivering high-impact business results for clients. As “the people people”, the People & Organization Consulting Practice enables organizations and their people to thrive. By providing continuous transformation and next-generation human-centric capabilities - including Organizational Change Management (OCM), Organizational Transformation, and Learning Solutions - we deliver workforce innovation to meet the evolving needs of organizations, customers, and employees.

If you enjoy helping companies prioritize workforce innovation and evolution that results in meaningful, impactful change — not just today, but for years to come, this role is for you!

Core Values / Key Cultural Aspects of NTT DATA People & Organization Consulting Practice:

• Learning, coaching, and continuous improvement – curious consultants are successful consultants
• Creativity and thoughtful analysis – the combination creates better solutions
• Authenticity and an assumption of positive intent – we succeed together
• Diversity of all kinds – it drives innovation and a better world for all

The role

NTT DATA is seeking a dynamic People & Organization / OCM Consulting Senior Leader to delight our clients and help build a successful People & Organization Consulting Practice. As a Senior Leader in this practice, your typical day will include both client and internal practice contributions:

Client contributions:

• Be an expert, senior advisor and coach to global clients embarking on a change initiative.
• Offer personalized coaching to client executives, assisting them in cultivating change leadership behaviors, refining leadership skills, improving performance, enhancing communication, handling conflict.
• Develop, lead and execute comprehensive and customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance.
• Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.
• Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities. 
• Design, mobilize, and manage a network of change advocates.
• Apply best practice OCM methodologies to develop a customized client change management approach.
• Identify new and innovative ways to accelerate clients through their change journey.

Team contributions:

• Coach, manage, and mentor consulting resources at various levels to high-performance / high results. 
• Build internal network and partnerships to enable client initiatives.

Qualifications

• You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
• You have demonstrated experience in coaching C-level and Department leaders.
• You have 5+ years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice through industry presence and drove the development of collateral/assets, as well as built and managed client and executive relationships.
• You have 10+ years’ experience leading successful complex organizational change management engagements.
• You have 8+ years’ experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 5 members.
• You have Prosci, ACMP or an equivalent OCM certification.
• You have the ability to travel 25% or more of the time.

Preferred Skills

• You have 8+ years’ experience in IT Services and banking or financial services.
• You have 8+ years’ experience leading successful organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery;
• You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.
• You have International Coaching Federation (ICF) certification.
• You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.