Salesforce Release Manager

Req ID: 319590 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Release Manager to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Job Title: Release Manager-Salesforce                                              

Position Code:                                                                                            

Reports To: Salesforce Senior Release Manager           

Position Summary: 

We are seeking a highly organized and experienced Salesforce Release Manager with strong expertise in Copado to support our Salesforce environments and oversee release processes. The ideal candidate will have 5-10 years of release management experience and a proven track record of managing complex Salesforce environments and supporting concurrent release trains. You will work closely with development, QA, and operations teams to ensure smooth deployments, environment stability, and adherence to best practices.

Essential Job Duties and Responsibilities:  

• Lead other release specialists in fulfilling their tasks.
• Manage and oversee the end-to-end release management process for Salesforce, ensuring efficient and smooth deployment of code changes across development, QA, staging, and production environments.
• Lead and coordinate release planning activities, including scheduling, communication, and deployment management.
• Maintain and manage multiple Salesforce sandboxes and environments, ensuring proper setup, configuration, and synchronization between environments.
• Utilize Copado for version control, continuous integration, and release management, ensuring all changes are tracked and properly governed.
• Collaborate with development and QA teams to define and implement effective strategies for continuous integration (CI) and continuous deployment (CD).
• Monitor and troubleshoot issues related to releases and environments, providing timely resolutions to minimize downtime or deployment failures.
• Work with cross-functional teams to ensure adherence to Salesforce best practices, particularly around governance, compliance, and data integrity.
• Maintain a detailed release calendar, outlining key deployment windows, freeze periods, and environment refresh schedules.
• Ensure all stakeholders are informed of release schedules, changes, risks, and issues, providing clear and consistent communication throughout the release process.
• Implement and optimize automation for the release process using Copado and other DevOps tools, improving efficiency and reducing manual efforts.
• Continuously evaluate and improve the release management strategy with regard to process, identifying and implementing best practices for scaling releases and improving reliability.

Qualifications and Competencies: 

• Expertise in Copado for release management, version control, and deployment automation within Salesforce.
• Solid understanding of Salesforce environments and development lifecycle.
• Experience with CI/CD processes and tools (e.g., Git, Jenkins, Bitbucket) and how they integrate with Salesforce.
• Familiarity with Salesforce development frameworks, including Apex, Visualforce, Lightning/Aura Components, and OmniStudio components.
• Proven ability to manage multiple environments and complex deployments in a fast-paced environment.
• Strong problem-solving and troubleshooting skills with an eye for detail.

Required Experience 

• 5-10 years of experience in release and environment management, with at least 3+ years of Salesforce-specific (leveraging Copado) release management.
• Excellent knowledge of DevOps, and technology such as Jira and Confluence
• Experience with large data integration and migration activities within Salesforce projects
• Demonstrated ability deploying and managing code and releases with Copado

Education – requirements and/or certifications 

• • • Bachelor’s degree or professional qualification in Information Technology, Business, Computer Science, or a similar field of study

Skills required:

• Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.  
• Ability to self-start and effectively operate within a complex, dynamic environment
• Excellent time management skills with a proven ability to meet deadlines 
• Ability to prioritize tasks and to delegate them when appropriate 
• Ability to function well in a high-paced and at times stressful environment. 
• Proficient with Microsoft Office Suite or related software 

• Travel - 0% - 15% as required on an as needed basis 
• Must live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX;

Qualifications Preferred: 

• Salesforce certifications such as Salesforce Administrator, Platform Developer I, or Copado Administrator/Developer certifications.
• Experience with Agile methodologies and tools such as Jira or Confluence
• Experience with data migration and environment refresh processes

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

#Salesforce

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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