Technical Project Manager

Req ID: 371747 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Project Manager to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

The Technical Project Manager (TPM) is responsible for leading the planning, execution, and delivery of complex technical projects within NUVEEN's product and technology organization. Serving as the critical bridge between business strategy and technical execution, the TPM orchestrates cross-functional collaboration among product managers, product owners, engineering managers, software engineers, and QA teams to deliver high-quality technical solutions that drive business value.

The ideal candidate brings a balanced blend of technical depth and project management excellence, with proven ability to navigate complex technical landscapes while maintaining focus on business outcomes. You will be responsible for managing multiple concurrent projects, driving agile delivery practices, and ensuring seamless communication across technical and business stakeholders.

This role requires someone who can dive into technical details with engineering teams while articulating business impact to executives, all while maintaining rigorous project discipline and fostering a culture of continuous improvement.

Position's General Duties and Tasks

In these roles you will be responsible for:

1. Project Planning & Execution (25%)

Strategic Project Planning:

• Define comprehensive project scope, objectives, success criteria, and deliverables aligned with business strategy and technical requirements
• Develop detailed project plans including work breakdown structures, schedules, resource allocation, budget estimates, and dependency mapping
• Establish project governance structure with clear decision rights, escalation paths, and approval gates
• Create realistic timelines incorporating technical complexity, resource constraints, and risk factors
• Define and track key project milestones, deliverables, and quality gates

Execution & Delivery Management:

• Coordinate and monitor project progress across multiple workstreams and technical teams
• Track project performance against baseline using earned value management and agile metrics
• Conduct regular status reviews with project teams and stakeholders
• Identify schedule slippage, budget variance, or scope creep early and implement corrective actions
• Manage project changes through formal change control processes
• Ensure smooth handoffs between project phases and successful transition to production
• Lead project retrospectives capturing lessons learned and implementing improvements

Resource & Budget Management:

• Forecast and secure necessary technical resources (engineers, architects, QA, DevOps)
• Manage project budgets including labor costs, infrastructure, licensing, and vendor expenses
• Track resource utilization and optimize allocation across multiple initiatives
• Negotiate resource conflicts with engineering managers and prioritize critical path activities
• Monitor burn rate and forecast budget variances with mitigation plans

2. Technical Coordination & Leadership (30%)

Technical Architecture & Design Collaboration:

• Partner with software architects and technical leads to understand system architecture, technical constraints, and design decisions
• Facilitate technical design reviews ensuring scalability, performance, security, and maintainability requirements are met
• Coordinate integration planning across multiple systems, APIs, and microservices
• Ensure technical dependencies are identified, documented, and tracked across teams
• Work with DevOps teams on CI/CD pipeline, deployment strategies, and infrastructure provisioning
• Understand cloud architecture (AWS, Azure, GCP) and infrastructure implications on project timelines

Technical Requirements Management:

• Collaborate with business analysts and product owners to translate business requirements into detailed technical specifications
• Ensure technical requirements are complete, testable, and traceable through implementation
• Facilitate technical feasibility assessments and proof-of-concept planning
• Maintain requirements traceability matrix linking business needs to technical deliverables
• Manage technical debt discussions and prioritization with engineering teams
• Coordinate API design, data model definitions, and integration specifications

Engineering Team Enablement:

• Act as primary liaison between product management and engineering teams
• Remove technical blockers and impediments hindering development progress
• Facilitate resolution of technical disputes or conflicting priorities
• Translate technical complexities into business language for non-technical stakeholders
• Ensure engineering teams have clarity on priorities, requirements, and success criteria
• Champion engineering best practices including code reviews, automated testing, and documentation

Technical Risk Assessment:

• Identify technical risks including architectural complexity, technology maturity, and integration challenges
• Collaborate with architects and senior engineers on risk mitigation strategies
• Assess impact of technical decisions on project schedule, cost, and quality
• Monitor technical health indicators (code quality, test coverage, performance metrics)
• Escalate technical concerns to engineering leadership with recommended solutions

3. Stakeholder Management & Communication (20%)

Cross-Functional Partnership:

• Build strong working relationships with product managers aligning project execution with product strategy and roadmap
• Partner with product owners ensuring backlog prioritization supports project milestones
• Collaborate with engineering managers on resource planning, capacity management, and team velocity
• Coordinate with QA leadership on test strategy, automation, and quality metrics
• Engage with architecture, security, compliance, and infrastructure teams on technical governance requirements
• Work with release management on deployment planning and production readiness

Executive & Leadership Communication:

• Prepare and deliver executive status reports with Red/Yellow/Green health indicators and trend analysis
• Present to senior leadership on project progress, risks, and strategic decisions needed
• Translate technical details into business impact for executive audiences
• Facilitate steering committee meetings and governance checkpoints
• Manage escalations effectively, providing context and recommended actions
• Build credibility with leadership through transparency, data-driven insights, and proactive communication

Stakeholder Expectation Management:

• Conduct stakeholder analysis identifying interests, influence, and communication preferences
• Develop stakeholder engagement plans with tailored communication strategies
• Proactively manage scope expectations and negotiate tradeoffs when necessary
• Navigate organizational politics diplomatically resolving conflicting priorities
• Build consensus among diverse stakeholders with competing interests
• Celebrate wins and recognize team contributions fostering positive relationships

Communication Excellence:

• Create clear, concise project communication including status reports, dashboards, and presentations
• Maintain project wiki/Confluence spaces with current documentation accessible to all stakeholders
• Facilitate effective meetings with clear agendas, timeboxed discussions, and actionable outcomes
• Ensure consistent messaging across stakeholder groups avoiding confusion or misalignment
• Practice active listening and empathy in stakeholder interactions
• Adapt communication style to audience technical proficiency and organizational level

4. Agile Project Management & Delivery (15%)

Agile Methodology Implementation:

• Drive agile/scrum practices within project teams ensuring adherence to sprint cycles and agile principles
• Tailor agile frameworks (Scrum, Kanban, SAFe) to project context and organizational maturity
• Balance agile flexibility with project predictability providing reliable delivery commitments
• Champion agile values of transparency, inspection, and adaptation
• Support Product Owners in effective backlog management and prioritization
• Foster agile mindset across teams emphasizing collaboration and iterative delivery

Agile Ceremony Facilitation:

• Facilitate or coordinate sprint planning sessions ensuring realistic commitments and clear sprint goals
• Support daily stand-ups keeping teams focused and identifying blockers quickly
• Participate in sprint reviews providing project context and stakeholder perspective
• Lead or contribute to sprint retrospectives driving continuous improvement
• Coordinate Program Increment (PI) planning in scaled agile environments
• Ensure ceremonies remain productive, timeboxed, and valuable to teams

Agile Metrics & Performance:

• Track team velocity, sprint burn-down, and release burn-up charts
• Monitor cycle time, lead time, and throughput for continuous flow optimization
• Measure sprint predictability and work with teams to improve estimation accuracy
• Use cumulative flow diagrams identifying bottlenecks and workflow inefficiencies
• Report on agile health metrics (escaped defects, technical debt, automation coverage)
• Balance speed with quality ensuring sustainable pace and technical excellence

Continuous Improvement:

• Identify process inefficiencies and lead improvement initiatives
• Experiment with new agile practices and tools measuring effectiveness
• Share best practices across project teams and engineering organization
• Facilitate problem-solving sessions using root cause analysis techniques
• Encourage team autonomy and self-organization while maintaining accountability
• Foster learning culture where failures are treated as improvement opportunities

5. Risk Management & Problem Solving (10%)

Proactive Risk Management:

• Identify, assess, and prioritize project risks across technical, schedule, resource, and organizational dimensions
• Develop comprehensive risk mitigation and contingency plans
• Maintain risk register with probability/impact analysis and mitigation status
• Monitor risk triggers and execute response plans proactively
• Escalate risks appropriately providing leadership with options and recommendations
• Conduct "pre-mortem" exercises anticipating potential failures and planning prevention
• Balance risk mitigation with acceptable risk-taking enabling innovation

Issue Resolution & Escalation:

• Rapidly identify and triage issues impacting project progress
• Facilitate root cause analysis and problem-solving sessions with cross-functional teams
• Drive resolution of technical blockers coordinating across engineering, architecture, and infrastructure teams
• Manage critical production issues during project deployment and stabilization
• Know when and how to escalate effectively providing context and recommended solutions
• Track issues to closure ensuring accountability and timely resolution
• Document issues and resolutions building organizational knowledge

Technical Problem Solving:

• Anticipate technical bottlenecks based on architecture complexity and team capacity
• Collaborate with engineers on solution alternatives evaluating tradeoffs
• Challenge technical assumptions and push for creative solutions
• Facilitate technical deep-dives when issues are complex or ambiguous
• Balance technical perfection with practical delivery timelines
• Support teams through difficult technical challenges providing encouragement and resources

6. Quality Assurance & Compliance (5%)

Quality Management:

• Ensure all deliverables meet quality standards and acceptance criteria
• Collaborate with QA teams integrating testing throughout project lifecycle (shift-left testing)
• Define test strategy including unit, integration, system, performance, and security testing
• Track quality metrics including defect density, test coverage, and escaped defects
• Ensure adequate test environments and data availability supporting quality objectives
• Balance speed-to-market with quality and technical debt management
• Champion non-functional requirements (performance, security, scalability, maintainability)

Compliance & Governance:

• Ensure projects comply with NUVEEN policies, standards, and regulatory requirements
• Coordinate with Information Security on security reviews, threat modeling, and vulnerability remediation
• Support audit activities providing documentation and evidence of controls
• Ensure change management and production deployment approvals
• Maintain project artifacts per retention policies and governance frameworks
• Implement controls ensuring data privacy, confidentiality, and regulatory compliance

Production Readiness:

• Lead production readiness reviews ensuring operational preparedness
• Coordinate with infrastructure, monitoring, and support teams on go-live planning
• Develop rollback and contingency plans for deployment risks
• Ensure runbooks, operational documentation, and knowledge transfer to support teams
• Monitor post-deployment stability and coordinate rapid issue resolution
• Facilitate lessons learned capturing deployment insights for future improvements

Requirements for this role include:

Experience:

• 6-8 years of progressive experience in technical project management, software engineering, or related technical roles
• Minimum 3-4 years managing complex technical projects in Hybrid environments
• Proven track record delivering software products or platforms from conception through production deployment
• Experience working directly with software engineering teams managing full SDLC
• Demonstrated success navigating complex technical landscapes with multiple dependencies
• Background working in product-led organizations with cross-functional teams
• Financial services or regulated industry experience highly preferred

Technical Knowledge:

Software Development & Architecture:

• Solid understanding of software development lifecycle (SDLC) and methodologies (Agile, Waterfall, DevOps)
• Working knowledge of modern software architecture patterns (microservices, APIs, event-driven, serverless)
• Familiarity with cloud platforms (AWS, Azure, GCP) and cloud-native development
• Understanding of CI/CD pipelines, automated testing, and DevOps practices
• Knowledge of software engineering best practices (code reviews, TDD, refactoring, technical debt management)
• Understanding of data architecture, databases (SQL/NoSQL), and data integration patterns

Technical Tools & Platforms:

• Hands-on experience with project management tools: Jira, Confluence (required)
• Proficiency with collaboration tools: Microsoft Teams, Slack, Zoom
• Experience with version control concepts (Git/GitHub/Bitbucket)
• Familiarity with development environments and tools engineers use
• Understanding of monitoring, logging, and observability tools (Splunk, Datadog, New Relic)
• Knowledge of test management and automation frameworks

Project Management Expertise:

• Strong command of project management methodologies (Agile, Scrum, Kanban, SAFe, traditional/waterfall)
• Proficiency creating project plans, schedules, WBS, and Gantt charts (MS Project, Smartsheet)
• Budget management and financial tracking capabilities
• Risk management frameworks and techniques
• Change management and stakeholder engagement practices
• Earned value management and project performance measurement

Preferred Qualifications

Certifications:

• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM)
• PMI Agile Certified Practitioner (PMI-ACP)
• SAFe Program Consultant (SPC) or SAFe Agilist (SA)
• PRINCE2 Practitioner

Technical Experience:

• Hands-on software development or engineering background (even if not current role)
• Experience with APIs, RESTful services, and microservices architecture
• Knowledge of cloud technologies and cloud migration projects
• Exposure to data engineering, analytics, or ML/AI projects
• Understanding of cybersecurity and compliance requirements in financial services

Domain Experience:

• Financial services industry knowledge (retirement plans, investments, insurance, banking)
• Product management or product ownership experience
• Experience in product-led organizations with dual-track agile
• Background in digital transformation or platform modernization initiatives
• Customer-facing product development with UX/UI considerations

Required schedule availability for this position is Monday-Friday (12:00 am to 9:00pm /IST). 

Resource needs to work from Client office in  Pune/Mumbai

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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