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Delivery Senior Manager

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Date: Jun 4, 2022

Location: Quantico, VA, US

Company: NTT DATA Services

Req ID: 179187 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Delivery Senior Manager to join our team in Quantico, Virginia (US-VA), United States (US).

IT Program Manager (PM) to support a technology and training task to develop, implement and maintain a Recruiting solution.  PM will directly support the client in analyzing existing systems and processes, recommending solutions and developing a Program Plan to oversee multiple concurrently running projects to support the Recruiting solution.


PM will report to existing contract Delivery Manager and utilize existing team resources as well as dedicated resources to the recruiting task.  Direct supervision of integrations of existing DEA systems, existing databases, as well as new NTT Data managed platform solution and integration.  Training components for client staff, users and NTT contractors will be developed and implemented in coordination with IT solutions.  Additional projects and services as identified during the planning and implementation phases.


Candidates for this position will be required to adhere to NTT DATA’s and its clients’ COVID-19 health and safety protocols. NTT DATA is committed to complying with the Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors to the extent it is enforced by the federal government or any of its clients. If this position becomes subject to a COVID-19 vaccination mandate based on applicable law or client requirement, candidates will be required to become fully vaccinated as defined by NTT DATA or be approved for an exemption in accordance with applicable law.


Job Duties:

  • Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professional-level team members.
  • Work is guided by operational and project objectives.
  • Sets and communicates clear expectations for work outcomes and manages performance.
  • Leads a team that is typically responsible for managing a medium-sized portfolio in which the projects are primarily simple and standard projects, but could also include a lower percentage of complex projects.
  • Influences individuals regarding issue resolution, problem solving or championing the project management value proposition.
  • Ensures that effective project controls are in place to monitor project performance.
  • Provides effective performance reporting for the client and NTT DATA.
  • Develops and implements complex project plans, specifications and schedules.
  • Provides oversight and leads project teams and project leaders.
  • Performs basic Business Process Improvement (BPI) analysis.
  • Structures, designs, and drives projects.
  • Participates in segment and cross-functional projects.
  • Facilitates fulfillment of clients’ requirements.
  • Maps out processes and uses basic BPI analyses to determine areas for improvement.


Basic Qualifications:

  • 8-10 years relevant experience to include project management
  • 1-3 years managerial/leadership experience
  • Undergraduate degree or equivalent combination of education and work experience
  • Ability to obtain and maintain a Public Trust security clearance


Preferred Qualifications:

  • Graduate degree preferred
  • Ability to apply project management skills to oversee and manage a medium size team and medium size portfolio.
  • Strong people management skills including team building, performance management, pay management, conflict management and talent management.
  • Demonstrates strong ability to articulate the typical components of an effective project management information system: understands and has advanced proficiency in the specific tools that are available and required as part of the company’s project management information system.
  • Demonstrates strong ability to manage project delivery and project portfolio governance.
  • Demonstrates strong ability in project program management including executing and managing the processes and the interactions used to plan, acquire, assign, develop and manage the resources to operate.


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Washington DC

Job Segment: Project Manager, Consulting, Program Manager, Business Process, Manager, Technology, Management