Cloud Operations - Azure/AWS (Remote in US)

Req ID: 336940 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Cloud Operations - Azure/AWS (Remote in US) to join our team in Raleigh, North Carolina (US-NC), United States (US).

Cloud Operations - Azure/AWS (Remote in US)

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Job Responsibilities Include:

• Solid understanding of cloud computing, networking, and storage principles with focus on Azure.
• Cloud administration, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms.
• Independently work on issue resolutions, service requests and change requests following the ITIL process.
• Exposure to container deployments and container orchestration tools.
• Should have good experience in troubleshooting cloud platform level issues.
• Strong scripting skills. Experience in IaC and automated deployments using Azure pipelines or Terraform is a required.
• Ability to work closely with senior managers / consultants on new project requirements & should independently work on technical implementations.
• Able to work on On-Call rotations and provide shift hours support at L2 level
• Able to work independently in a project scenario and do POCs
• Experience in updating KB articles, Problem Management articles, and SOPs/Run-books
• Passion for delivering timely and outstanding customer service
• Able to Help Level 1 staff in support
• Great written and oral communication skills with internal and external customers

Basic Qualifications:

• 6+ years of overall operational experience
• 4+ years of Azure/AWS experience
• 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model
• 1+ years DevOps/scripting/APIs experience

Preferred Certifications:

• Azure Administrator Associate and/or Expert certification is preferred.
• DevOps / Terraform certification is a plus
• Four Year BS/BA in Information Technology degree or equivalent experience

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.