Req ID: 346828 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Operations Center (NOC) Manager to join our team in Rancho Cordova, California (US-CA), United States (US).

Position Overview:

NTT DATA seeks a highly experienced Network Operations Center (NOC) Manager to lead a 24x7x365 operations center supporting mission-critical public sector networks. This role requires strong expertise in networking and fiber technologies, combined with program management skills to oversee complex IT initiatives, ensure operational excellence, and drive strategic improvements.

Key Responsibilities:

• Manage NOC operations, ensuring continuous monitoring and support for network and server environments.

• Lead and mentor NOC staff, fostering technical excellence and accountability.

• Oversee configuration, monitoring, and maintenance of 500+ network devices (routers, switches, firewalls, fiber connectivity).

• Manage virtual server environments for high availability and performance.

• Develop operational processes, escalation procedures, and incident response plans aligned with ITIL best practices.

• Coordinate cross-functional teams and vendors for network upgrades, fiber deployments, and infrastructure projects.

• Provide program-level oversight for IT networking and fiber initiatives, including budgeting, scheduling, and risk management.

• Prepare executive-level reports, KPIs, and recommendations for continuous improvement.

• Travel to the client site in Sacramento, CA may be required on an as-requested basis

Required Qualifications:

• Minimum 5 years as an IT Operations Center Manager in an organization of similar size and complexity to MMBN.

• Minimum 5 years operating a 24x7x365 Network Operations Center (NOC).

• Minimum 5 years monitoring and managing configuration of 500+ network devices, with string technical expertise in networking and fiber technologies.

• Minimum 5 years monitoring and managing a virtual server environment.

• High School Diploma or GED (Bachelor’s degree preferred).

• Current ITIL Foundation certification and one Intermediate-level ITIL certification.

Preferred Skills & Certifications:

Program Management Expertise:

• Proven ability to manage large-scale IT networking and fiber programs, including planning, execution, and stakeholder communication.

• Experience with budgeting, resource allocation, and vendor management for fiber and network infrastructure projects.

Technical Skills:

• Advanced knowledge of fiber optic technologies, network architecture, and high-speed connectivity solutions.

• Familiarity with SD-WAN, MPLS, and enterprise-grade routing and switching platforms.

• Proficiency with network monitoring tools (SolarWinds, Nagios, etc.) and automation frameworks.

Certifications (Preferred):

• PMP (Project Management Professional) or PgMP (Program Management Professional).

• Cisco Certifications (CCNP, CCIE) for advanced networking expertise.

• CompTIA Network+, Security+, or CySA+ for foundational and security knowledge.

• Fiber Optic Technician Certification (CFOT or equivalent).

• AWS Certified Solutions Architect or Azure Network Engineer Associate for cloud networking.

• Certified Information Systems Security Professional (CISSP) for security leadership.

Additional Skills (Plus):

• Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) for network environments.

• Knowledge of network automation and orchestration tools (e.g., Ansible, Python scripting).

• Familiarity with Zero Trust Architecture and advanced cybersecurity frameworks.

• Strong vendor and contract negotiation skills for fiber and networking services.

• Ability to manage multi-site network deployments and large-scale fiber rollouts.

Work Environment & Travel

Hybrid or on-site work depending on client requirements. Occasional travel to client sites for installation, testing, or project coordination.

Why Join NTT DATA Public Sector SLED?

• Work on mission-critical projects impacting public services.
• Collaborate with industry-leading experts and cutting-edge technologies.
• Competitive compensation, benefits, and career growth opportunities.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $123,172 to $205,288. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. The candidate may also be eligible for incentive compensation based on personal and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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