IT Senior Delivery Director

Req ID: 380119 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT Senior Delivery Director to join our team in Remote, Karnātaka (IN-KA), India (IN).

JD:Service/Product Management is responsible for the end-to-end ownership, performance, and lifecycle management of services and products within organizational or client environments. The job family ensures that services and products are aligned with business needs, deliver measurable value, and evolve in line with strategic priorities and user requirements. Roles within this family define service or product roadmaps, manage backlogs and priorities, and ensure that enhancements and changes are delivered in a structured and controlled manner. They work closely with engineering, delivery, and business teams to translate requirements into actionable plans and ensure alignment between demand, delivery, and outcomes. The job family monitors performance, usage, and customer feedback, using insights to drive continuous improvement and optimize service or product effectiveness. It ensures that services and products meet agreed performance levels, quality standards, and user expectations. Service/Product Management acts as a key coordination point across stakeholders, balancing competing priorities, managing trade-offs, and ensuring that delivery efforts are focused on the highest-value outcomes. It provides direction for investment, development, and optimization activities across the lifecycle. Roles also contribute to governance and oversight by ensuring that services and products comply with organizational standards, risk requirements, and operational frameworks. They support decision-making through performance tracking, reporting, and strategic alignment with broader organizational objectives. By maintaining ownership and accountability across the lifecycle, Service/Product Management ensures that services and products remain relevant, effective, and aligned to business and user needs.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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