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Business Sys. Analysis Specialist

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Date: Sep 2, 2021

Location: Rockville, MD, US

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a [[Sr. Business Analyst]] to join our team in [[Rockville]], [[Maryland]], [[USA]].

NTT DATA is Seeking a highly motivated, flexible, organized, and detail oriented Technical Business Analyst  to join our dynamic team in Rockville, MD. If you want to learn, grow, and help then this is the job for you. What you do matters and has significant impact on the medical, health, and scientific communities we serve. Your work here really matters and has real impact.



  • Define and document customer business functions and processes.
  • Consult with users and stakeholders to identify, define and document business needs and objectives, current operational procedures, challenges, input and output requirements, and levels of systems access.
  • Assist with project coordination tasks. Maintain and monitor project sprint plans, project schedules and other related documentation; coordinate tasks among the team members; organize and participate in stakeholder meetings; track and follow-up on important actions and decisions.
  • Act as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, testing and maintenance of web sites/tools/applications/systems to ensure optimal operational performance.
  • Analyze the feasibility of, and develop requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
  • Track and fully document changes for functional and business specifications.
  • Perform quality assurance review of deliverables for both, internal and external delivery.
  • Identify opportunities for improving business processes; assists in the preparation of proposals to develop new systems and/or extensions for current systems.
  • Perform change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements.
  • Be able to create screen mockups and visualizations for review with client and stakeholders.
  • Ability to create training manuals, FAQs and web site static contents.
  • Proficient in all business documentation including SRS, Use cases, concept documents and other impact analysis artifacts.
  • Distill and present results to all levels of organization in clear, business language.
  • Provide support for a variety of meetings, conferences and program activities.


Job Requirements

  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related discipline is stongly preferred.
  • At least 5+ years of relevant work experience.
  • Experience using Azure DevOps Server (previously known as TFS).
  • Experience with SQL preferred.
  • Experience with software quality assurance testing prefered.
  • Knowledge of the principles, practices, and procedures used in the business analysis and design.
  • Must be able to communicate complex business concepts clearly, both oral and written, and interpret user’s requests.
  • Must be able to work on more than one project at a time and across multiple teams.
  • Experience with the Agile methodology.
  • Experience working on project coordination related tasks.
  • Strong communications skills, both oral and written.
  • Excellent analytical, organizational and time management skills.
  • Working knowledge of data analysis tools including Excel Pivot tables, and other data analysis skills is a plus.
  • Familiarity with visualization software like Tableau and D3 are not required but would be a plus.
  • Ability to exercise discretion and maintain confidentiality. 
  • Previous Government work experience is preferred.
  • Experience working onsite with government client.
  • Experience with Health Care IT Systems preferred.
  • Applicants selected will be subject to a Public Trust background security investigation and may need to meet eligibility requirements for access to sensitive information. US Citizens or Permanent Residents Preferred.


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

Nearest Major Market: Washington DC

Job Segment: Information Systems, Consulting, Computer Science, Business Analyst, Cloud, Technology