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Desktop Support Technician

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Date: Jun 1, 2021

Location: Rockville, MD, US

Company: NTT DATA Services

At NTT DATA, we know that with the right people on board, anything is possible.  The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.


NTT DATA, Inc. currently seeks a Desktop Support Technician to join our team n Rockville, MD.



The Desktop Support Technician will provide technical deskside support for an extremely diverse biomedical research institute consisting of over 4,000 users in a Windows/Macintosh/Linux environment. This is a challenging job with state-of-the-art equipment.  We are looking for people with experience in various aspects of desktop support, Windows 10, Macintosh operating systems, networking and the ability to re-image a workstation.  The candidate should have strong communication skills and the ability to work in a fast-paced challenging environment with demanding users.


Essential Duties:

  • Respond to incident and request tickets in a timely fashion and document all activity related to a ticket.
  • Escalates tickets appropriately
  • Projection Unit: Schedule, setup and breakdown

Nearest Major Market: Washington DC

Job Segment: Technical Support, Technician, Linux, Technology