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Cloud IT Manager

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Date: Jan 31, 2021

Location: Rockville, MD, US

Company: NTT DATA Services

Req ID: 103022 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Cloud IT Manager to join our team in Rockville, Maryland (US-MD), United States (US).

Operations Lead on FDA’s initiative to accelerate cloud adoption and operate mission-critical data center through government contractor. Execute Cloud migration and security program working closely with teams.



  • Drive the Cloud Operations by creating, monitoring and adapting the processes and metrics for our Cloud products and platform
  • Manages day-to-day operations of Cloud Services including software deployment and upgrades, system setup, system administration, monitoring, incident resolution, problem management
  • Work closely with stakeholders including project management, application hosting, infrastructure engineers and customers on cloud operations roadmap, influence on key aspects and drive possible initiatives to accomplish them
  • Make recommendations and advise on organization-wide system improvements, optimization or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; lifecycle management; software development methodologies; and modeling and simulation
  • Report to senior leadership on key business, operational and client satisfaction SLAs and metrics
  • Collaborate with project management and support teams to plan and deploy program releases
  • Deliver KPIs and reports that provide transparency as documented SLAs under operational areas
  • Work with the team during incidents and root cause analysis reviews
  • Perform application portfolio analysis to identify candidate applications and workloads for migration to the Cloud
  • Support the implementation and capabilities of security controls
  • Coordinate the creation of technical documentation and specifications such as User manuals, system documentation, and training materials


  • Expert level in Infrastructure & Application architecting on AWS Cloud, Microsoft Azure technologies and services.
  • Must have led large AWS Cloud, Microsoft Azure cloud migrations
  • Has strong experience in migration from on-prem data center to AWS Cloud and/or Azure Cloud with related cloud services
  • Should have ability to provide expertise to customers on cloud security
  • Excellent knowledge of cloud computing technologies and current computing trends.
  • Deep understanding of Data Protection, Cloud Availability, Backup & Restore solutions

Basic Qualifications:

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology or relevant field.
  • 3-5 years of experience with Cloud Architecture
  • Experience with the Federal Risk and Authorization Management Program (FedRAMP) Standards.


Preferred Qualifications

  • PMP and ITIL Certification 


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Washington DC

Job Segment: Cloud, Telecom, Telecommunications, Consulting, Information Systems, Technology