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Senior ServiceNow Technical Consultant

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Date: Sep 30, 2022

Location: Boston, MA, US

Company: NTT DATA Services

Req ID: 194795 


NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


We are currently seeking a Senior ServiceNow Technical Consultant to join our team in Boston, Massachusetts (US-MA), United States (US).


Senior ServiceNow Technical Consultant

Acorio, an NTT DATA Company, is looking for a Senior ServiceNow Technical Consultant who is passionate about ServiceNow and wants to continue to learn and grow with the platform every day.  As a Senior ServiceNow Technical Consultant you will have direct access to some of the most accomplished individuals within the ServiceNow ecosystem. You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies in the world.  Our commitment to learning and development give the Senior ServiceNow Technical Consultant a unique opportunity for growth with individualized roadmaps and training to help elevate you to the future you want.


Why we think this position is great:

Senior ServiceNow Technical Consultants work on dynamic teams to deliver the most challenging and complex solutions on the ServiceNow platform. Looking for someone who will build trust through responsiveness, preparedness, punctuality, and accountability on all aspects of a project. You will attend and contribute to discussions within workshops, meetings, and conduct calls with customers independently. This role performs system administration support clients, including but not limited to: form configuration, simple scripting, Service Catalog configuration, and Custom Homepages, Dashboards, etc. Have a love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people. 



Primary Responsibilities:

  • Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform
  • Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences
  • Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables
  • Contribute on multiple Agile engagements, utilizing the Acorio methodology and tools to enhance project efficiency


Basic Qualifications:

  • 3+ years of hands on ServiceNow experience


Preferred Qualifications

  • ServiceNow Certified System Administrator Certification
  • ServiceNow Certified Implementation Specialist Certification in additional practice areas such as ITSM, HSRD, CSM, ITAM, ITOM, Service Portal (UX Deign), etc.


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.


NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Boston

Job Segment: User Experience, Consulting, Technology