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OpenStack System Admin Specialist Advisor

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Date: Jun 11, 2019

Location: San Jose, SJ, CR

Company: NTT DATA Services

Req ID: 50465 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a OpenStack System Admin Specialist Advisor to join our team in San Jose, San José (CR-SJ), Costa Rica (CR).



  • Work as Subject Matter Expert in design, architecture and deployment for the OpenStack environment
  • Management of OpenStack servers
  • Conducts system analysis, configuration management and develops improvements for issues related to system software performance, availability and reliability
  • Performs incident resolution, problem determination and root cause analysis in accordance with Service Level Agreements
  • Designs, develops, recommends and implements new or revised system software, utilities and automated processes as necessary
  • Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions
  • Evaluate emerging technologies to ensure technical solutions are compatible with the Company's business needs and strategic objectives.
  • Perform system maintenance and maintain current documentation
  • Any other duties commensurate with the level of responsibility of this post and as advised by Management
  • Experience working with international multilingual teams
  • Demonstrates the NTT Data Services Values of Clients First, Foresight and Teamwork in everything they do.
  • An in-depth knowledge of Linux (SuSE, Red Hat etc)
  • Experience in deployment & support of Unix based Virtualization & QEMU ( KVM/XEN )
  • Advanced technical knowledge of the OpenStack Platform and its components
  • Deployment experience of OpenStack solutions using various deployment techniques
  • Must possess past work experience in at least few of the OpenStack technologies like Nova, Neutron, Horizon, Swift, Keystone, Cinder, Glance, Heat etc.
  • Proficiency in supporting Multi tenant Openstack environment. Enterprise level a plus.
  • Hands on experience in Troubleshooting and resolve issues within Openstack environment, Component level Connectivity and work behaviors
  • Knowledge of provider networks and tenant networks and networking concepts routing, firewall, VLAN/VXLAN, etc.
  • understanding of Object Storage system ( CEPH ) around filesystem and object storage use cases.
  •  Knowledge of different hardware architecture, roadmap and implementation
  •  Server management including migration and consolidation
  •  Expertise in managing and implementing high availability solutions Experience in disaster recovery planning and execution
  •  Anticipate operational, program, and implementation issues and develops preventative measures.
  • Knowledge of handling new edge technologies like OpenStack, OpenShift, Docker



  • Minimum 5 years of System administration experience in Linux Server operations & implementations
  • Minimum 3 years of experience in OpenStack technologies
  • Displays good verbal and written language skills in both German and English
  • Shift is 10 am MST until 6 pm MST. to support 24/7


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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