Desktop Support

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Date: Mar 3, 2025

Location: Shanghai, China, SH, CN

Company: NTT DATA Services

Req ID: 315790 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support to join our team in Shanghai, China, Shanghai (CN-SH), China (CN).

Overview of expected activities :

Phase

Work details

Intake

Warehouse workflow and process alignment

Project intake request and DevOps management

Design and define

Design IT/OT architecture change

Request IT/OT architecture change and validation

Floor plan sharing and WIFI predictive design

Arrange cabling work for WIFI predictive design

Vendor RFQ and bidding process

Apttus process for vendor registration

PO creation and GR process

Local vendor management

Implementation I (physical infra)

Local cabling installation

Install WIF certification for 4 way shuttles

Create and Configure VLAN and IP addressing

Request WIFI certification for 4 way shuttles

Firewall rule submission and verification

Install cables and signal test

Install required APs and validation

Request wireless control license and validation

Implementation I (server and solution)

ASRS VM creation request and validation

ASRS VM  backup request and validation

ASRS solution installation and host env. set

ASRS solution user creation and assignment

Go live support

UAT support and troubleshooting

Pilot support and troubleshooting

Go Live support and troubleshooting

Hypercare support and operation handover

Documentation

Other

SAP integration architecture delivery

Label printer (inline printer)

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-usThis contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.


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