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Desktop Support

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Date: Mar 3, 2025

Location: Shanghai, China, SH, CN

Company: NTT DATA Services

Req ID: 315790

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support to join our team in Shanghai, China, Shanghai (CN-SH), China (CN).

Overview of expected activities :

Phase	Work details
Intake	Warehouse workflow and process alignment
Intake	Project intake request and DevOps management
Design and define	Design IT/OT architecture change
	Request IT/OT architecture change and validation
	Floor plan sharing and WIFI predictive design
	Arrange cabling work for WIFI predictive design
	Vendor RFQ and bidding process
	Apttus process for vendor registration
	PO creation and GR process
	Local vendor management
Implementation I (physical infra)	Local cabling installation
	Install WIF certification for 4 way shuttles
	Create and Configure VLAN and IP addressing
	Request WIFI certification for 4 way shuttles
	Firewall rule submission and verification
	Install cables and signal test
	Install required APs and validation
	Request wireless control license and validation
Implementation I (server and solution)	ASRS VM creation request and validation
	ASRS VM backup request and validation
	ASRS solution installation and host env. set
	ASRS solution user creation and assignment
Go live support	UAT support and troubleshooting
	Pilot support and troubleshooting
	Go Live support and troubleshooting
	Hypercare support and operation handover
	Documentation
Other	SAP integration architecture delivery
Other	Label printer (inline printer)

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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