Application Management Senior Specialist

Channels and Payment Applications

Skillset & Roles/Responsibilities

• Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.

• Possess good knowledge on 3 tiers-architecture application to:
  • Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

• Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.

• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.

• Be able to conduct application capacity planning and perform performance tuning.

• Be able to participate/conduct regular DR simulation/live DR exercise.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.

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