Data Center Technician / Operator

Req ID: 353897 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Data Center Technician / Operator to join our team in Sydney, New South Wales (AU-NSW), Australia (AU).

Job Summary

The Data Center Technician / Operator – L1 supports daily data center operations by monitoring systems, performing basic hardware tasks, and ensuring a safe and stable operating environment. This role is hands-on and focuses on maintaining uptime through routine checks, incident response, and adherence to standard procedures.

Role & Responsibilities

• Monitor data center systems, alarms, and environmental conditions.
• Perform basic hardware tasks such as server installation, replacement, cabling, and rack maintenance.
• Support power and cooling infrastructure by following operational checklists.
• Respond to incidents, alerts, and service requests as per SOPs.
• Perform routine inspections and preventive maintenance.
• Follow security, safety, and access control procedures at all times.
• Maintain logs, tickets, and asset documentation.
• Support infrastructure moves, changes, and upgrades.
• Work in shifts and participate in on-call support if required.

Requirements

• Diploma or Bachelor’s degree in IT, Electronics, Computer Science, or related field.
• 1-3 years of experience as data center technician, data center operator, or data center operations.
• Basic knowledge of servers, networking fundamentals, and operating systems (Windows/Linux).
• Understanding of data center cabling, power, and cooling concepts is an advantage.
• Ability to follow SOPs and troubleshooting guidelines.
• The Basic shift schedule is Monday to Friday with rostered On-Call support and scheduled weekend support. 
• Good communication skills and a strong willingness to learn.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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