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Senior Functional Consultant / Business Analyst (Retail or FMCG

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Date: Jan 12, 2023

Location: Sydney, NSW, AU

Company: NTT DATA Services

Req ID: 222884 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Functional Consultant / Business Analyst (Retail or FMCG to join our team in Sydney, New South Wales (AU-NSW), Australia (AU).

  1. Background in Retail / FMCG or CPG commercial processes (trade promotions, sales agreement, sales force automation, incentives management, retail execution)
  2. Functional Workshops preparation and collaborative execution
  3. Functional Workshops minutes delivery
  4. Gap analysis and  bridge/closure options recommendations
  5. Blueprint definition and writing.
  6. User Stories writing activities (breakdown of the BluePrint in User Stories, handover of functional specifications to technical team)
  7. Functional Configuration of Solution and User Stories Testing activities during build and SIT phases.
  8. Conducting UAT with end-customer (Facilitate test script creation, drive systems integration and user acceptance testing, functional defect analysis and resolution)
  9. Supporting End-customer Key-User during hypercare phase (from Go-Live to project sign-off)
  10. Application Maintenance Support knowledge transfer
  11. Application Maintenance Support  Activities : Change Request functional implementation, L3 support, defect analysis and resolution, conduct or participate in client touchpoints to review open tickets/issues and SLAs

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


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