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Device Innovation Engineer

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Date: Aug 17, 2019

Location: Tampa, FL, US

Company: NTT DATA Services

Req ID: 54724 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Device Innovation Engineer to join our team in Tampa, Florida (US-FL), United States (US).



The Device Innovation Engineer will support the successful execution of all End User Services for a critical DaaS client.  This role will be working across multiple towers including Desktop Engineering to develop and implement technical roadmaps for our critical client.


Principal Duties and Responsibilities:

  • Understand client’s current end-user environment and the future roadmap
  • Provide inputs to the client to update the roadmap
  • Participate in and support the in-scope delivery team in pilots
  • Participate in the overall OCM initiative
  • Seek to identify transformation initiatives to enhance end user experience
  • Participate in planning and design activities for transformation projects
  • Make suggestions as to where development and enhancement of future services may be needed by analyzing relevant service opportunities, and by gathering inputs from strategic business areas and Provider internal and external partners
  • Analyze the overall performance of the created service offerings, and evaluate performance and service improvement opportunities
  • Propose existing and new service offerings to designated internal groups
  • Assist and guide Innovation POC/prototyping activities, guiding requirements, standards, and best practice creation
  • Provide agreed reporting to leadership team on specific metrics that drive new innovations and desired behavior
  • Keep abreast of new technologies and products emerging in the End User Services area
  • Propose refinements to the definition of and validation of new features potentially leading to new service development, including understanding of what a “complete” solution comprises, ecosystem and partner dependencies, and use cases, as required
  • Meet with Client representatives to seek to understand consistency in deliverables and solution designs across the globe within End User Services

Basic Required Qualifications:

  • 5+ years of experience in End User computing space
  • 5+ years of experience and knowledge on Inventory Management, Software distribution & Patch Management using SCCM
  • 1+ years experience and strong knowledge with UEM (unified endpoint management) and modern management solutions such as Intune, Autopilot and Co-management with SCCM


Highly Preferred Skills:

  • Excellent knowledge on Image Management using SCCM
  • Very sound knowledge on various Imaging engines and Windows7/10 imaging technology
  • Able to develop custom deployment scripts (VBS, batch etc...)
  • Understanding on Package server, Task server, PXE server concepts
  • Should be able generate custom reports using SQL queries
  • Basic knowledge of windows server administration including AD, domains, policies etc.
  • Experience on Install shield, Wise packaging studio etc
  • Strong PowerShell experience
  • Desired State Configuration Methodology experience
  • Experience with Airwatch or other mobile device management suites
  • Experience with VDI
  • Experience with application virtualization


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Tampa

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