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Delivery/Client Relationship Manager

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Date: Jul 11, 2019

Location: Tiverton, ON, CA

Company: NTT DATA Services

Req ID: 41846 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Delivery/Client Relationship Manager to join our team in Tiverton, Ontario (CA-ON), Canada (CA).





We are seeking a Delivery Manager/Client Relationship Manager. In the role of DM, you will be responsible for managing the service relationship and to oversee business prioritization and customer account management for a portfolio of business units.

You will work with department customers to define, prioritize and monitor delivery of requested IT services consisting of capital projects, small enhancements and break fix deliverables.

In addition, you will work with customers to identify opportunities to utilize new technology, explore options for automation, and consult on business investment proposals involving IT input to support them in achieving desired goals.     

This role bridges the gap and manages the relationship between IT and the business.

Position is located in Tiverton, ON and is required to be on-site M-F each week. Travel expenses are available based upon prior approval.

Basic Qualifications:


  • 8-10 years Business Analysis background that moved into a Delivery or Relationship management role.
  • 5+ years of engagement management, IT business consulting or account management required.
  • Demonstrated experience at overseeing and managing large accounts
  • Demonstrated ability to develop and implement strategic initiatives.
  • Experienced priority-setting skills as they relate to setting strategic direction for the group.
  • Strong analytical, problem solving, negotiation and organizational skills.
  • Strong both verbal and written communication
  • Business Ananysis Skills with Account Management Experience




This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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