Salesforce Product Owner - Lead to Order - (L2O) - Remote Canada Position

Req ID: 322618 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Product Owner - Lead to Order - (L2O) - Remote Canada Position 

As a Salesforce Product Owner you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude.

Required Qualifications:

6+ years’ experience as a product owner and leading a technical team in an enterprise Salesforce IT application development environment.

3+ years experience using L2O - Lead to Order 

5+ years experience using Order to Cash, will prefer someone with background in Quoting, Contract Management, Orders, Provisioning and Billing.

Experience with the Agile methodology: owning sprint planning, attending daily stand-ups, story-pointing meetings, and retrospectives to ensure progress on requests and removal of blockers. 

Experience managing projects using Agile software tools such as JIRA, Team Services, Rally
Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level. 

Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions and detailing out the user stories in the agile sprints for the scrum team to work upon.  

Identifying business process improvements and opportunities for automation.  

Participating in roadmap planning and identifying touch points in multi-cloud implementations.

Documenting work using flow charts, written descriptions, screenshots, and videos. 

Applying knowledge, skills, and judgment to make decisions and resolve issues. 

Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary. 

Coordinating and participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting. 

Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members. 

Requirement gathering, AS-IS, TO-BE flows, PRD/FRD writing

Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos. 

Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion  

Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline 

Experience with delivering product features within the Salesforce ecosystem

Demonstrated ability to communicate to ensure a team’s success - Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations. 

Strong accountability planning/organization and teamwork

Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project

Acting as the key product feature decision-maker., maximizing the value of the product

Acting as the voice of the team, communicating status to stakeholders and internal partners

Certifications. 

Salesforce Admin

Certified Product Owner OR Salesforce Business Analyst 

Ideal Mindset:

Encouragement. You will provide motivation, direction, and support to other members of the team.

Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.

Strong work ethic. You are a team player and lead by example.

#LI-CONF

#CP

#SF

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.