Dynamics 365 System Administrator (Remote)

Req ID: 279669 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Dynamics 365 System Administrator (Remote) to join our team in Canada (CA).

NTT DATA, Inc. currently seeks a Microsoft Dynamics 365 System Administrator to support our client in their implementation of Dynamics 365 Finance and Operations

Responsibilities:

• Serve as a Functional Subject Matter Expert (SME) within all aspects of Dynamics including system configuration, user requirements, and system upgrades
• Manage functional release management and change management processes for Dynamics 365   
• Manage upgrade activations of new features within D365 settings/update support resource of changes during regression testing process     
• Plan the timing of and coordinate upgrades, patches, and enhancements for assigned applications or functional areas              
• Assist in assessment of new releases and help to coordinate regression testing processes including RSAT             
• Responsible for monitoring batch job queues for integrations and internal processes (workflow engine, posting engine, SPS EDI engine, etc.)  
• Research and recommend innovative, and where possible automated approaches for system administration tasks        
• Monitor and communicate maintenance notifications      
• Assist to maintain user access and security role  
• Manage and coordinate with Microsoft through to resolution raised system issues              
• Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutions        
• Create applicable system-related documentation, including functional design specifications, application test plans, test cases and system admin guides for Dynamics 365   
• Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issues 
• Lead and/or participate in analysis sessions with functional super users/ business analyst to determine application requirements for new implementations or enhancements and facilitate workshops to demonstrate proof of concepts

Qualifications

• Minimum 3 years experience managing Dynamics 365 applications and environments       
• Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills.     
• Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment          
• Ability to mentor team members and transfer knowledge to others           
• Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi-tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks      
• Compliance to published corporate standards     
• Ability to work effectively in a fast-paced, team environment        
• Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem      
• Assists in the appropriate completion of all project management, change and quality control documentation using department standards        
• Documenting and cross-training team members for support continuity.    
• Propose modifications and enhancements to improve functionality or address any issues that arise
• Identify, evaluate, and document risks  

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com

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