Salesforce Senior Lead Engineer - Service Cloud and Field Service Solutions - Remote Canada Position

Req ID: 360329 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Senior Lead Engineer - Service Cloud and Field Service Solutions - Remote Canada Position 

Day to Day / Job Function

• Design, develop, and implement scalable Salesforce solutions across Service Cloud and Field Service.
• Develop custom functionality using Apex, Visualforce, Lightning Components (Aura & LWC), and optimize queries using SOQL/SOSL.
• Lead and support integrations with external systems using middleware platforms such as Dell Boomi or MuleSoft.
• Participate in DevOps processes including version control, CI/CD pipeline management, and deployment activities using Azure DevOps, Git, or Jenkins.
• Collaborate with business stakeholders to translate functional requirements into technical solutions and support enterprise-level multi-org implementations.
• Troubleshoot production issues, provide enhancements, and manage multiple priorities in a fast-paced environment.

Required Qualifications

• 7+ years of Salesforce Development Required.
• 7+ years experience using Apex, Visualforce, Lightning Components (Aura & LWC), SOQL/SOSL.
• 5+ years experience implementing Salesforce Service Cloud and Field Service solutions in enterprise environments.
• 5+ years experience with Salesforce integrations and middleware platforms.

Certifications

• Salesforce Platform Developer I & II certifications required.
• Salesforce Service Cloud Consultant
• Field Service Consultant certification

Preferred Experience

• Experience working in enterprise-level Salesforce implementations and multi-org environments.
• Excellent communication and stakeholder management skills with ability to work independently.
• Salesforce Certified Agentforce Specialist preferred.

Degree

• Bachelors in Computer Science or equivalent work experience

#LI-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.