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Project Program Manager

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Date: Jul 28, 2022

Location: Victoria, BC, CA

Company: NTT DATA Services

Req ID: 200766 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Program Manager to join our team in Victoria, British Columbia (CA-BC), Canada (CA).

How You Will Help Us:

As a Project Program Associate Director, you are responsible for managing all aspects of the project throughout the project’s lifecycle – Sales, Initiation, Planning, Execution, Control and Closure as well as managing operational activities such as resource requests, contracts & time codes, invoicing, internal status, and metrics reporting.


How We Will Help You:

You will also help us by viewing this opportunity as not only a job, but also a chance to grow your career. Given your wide responsibilities, there will be lots of opportunity for professional development. At NTT DATA, we pride ourselves on developing our people, and whether it is getting a certification or connecting you with helpful training, we will help aid your professional advancement.


Why the Role is Important:

You are the key to making sure our projects can move seamlessly from phase to phase. You will ensure that after we have won a deal, the right people are in place to fulfil our promises to the client, even if that means filling in for certain roles yourself. You will also keep stakeholders informed on how the project is going and remove any obstacles should they arise. Finally, you will ensure delivery meets our standard of excellence and supplies the client with what they need.

Once You Are Here, You Will:

  • Manage a staff of professional-level team members or manages a team through lower-level supervisors
  • Work within general policies and management guidance, independently determining approach to managing daily operations
  • Provide guidance and technical advice, becoming actively involved, as necessary
  • Participate in the definition of scope, schedule, and budget for new opportunities as part of the Sales process, then facilitate staffing and organizing new teams
  • Lead the transition of projects from the Sales process to the Delivery process. Sometimes transitioning to the assigned Project Manager or Scrum Master and sometimes filling the PM/SM role
  • Lead and manage large, complex enterprise-level projects for distributed (on & offshore) and remote teams
  • Manage stakeholder communications and expectations for project deliverables
  • Manage resource performance during project execution. Coach resources as needed when there are performance challenges
  • Ensure project delivers the agreed to scope as defined in the SOW. Identify deviations from the SOW and manage via a change control process.


Required Qualifications:

  • 7+ Years' experience managing projects across the entire Systems Development Life Cycle using both Waterfall & Agile (Scrum/Kanban/SAFe) methodologies
  • 5+ Years' experience monitoring and controlling multiple projects simultaneously
  • 5+ Years' experience working closely with Business and Technology partners to create end to end project plans including staffing plans, business tasks and deliverables, clear scope/MVP definition, and associated assumptions and risks
  • 1+ Years’ experience with agile project management tools such as Jira, Jira-Align, Rally, Version One
  • Bachelor’s degree or equivalent combination of education and work experience



  • PMI PMP Certification
  • Scrum or SAFe Certification


Ideal Mindset:

  • Servant Leader -  You lead with action, always searching for ways to serve the team
  • Empathetic - You enter conflict seeking to understand and prepared to help team members work through their problems
  • Resourceful -  As problems arise, you creatively identify the best path forward


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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