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Control Tower Director

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Date: May 21, 2022

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 156027 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Control Tower Director to join our team in Washington, District of Columbia (US-DC), United States (US).


Primary Responsibilities:

  • Manage the day-to-day functioning of the Control Tower.
  • Manage the development of Control Tower standard operating procedures.
  • Provide input to the Control Tower design to ensure the platform supports enhanced visibility of all procurement service agents, third-party logistics providers, transportation carriers, warehouse providers, and manufacturers as needed.
  • Manage real-time data gathering and information sharing for real-time alerts for supply chain disruptions and exception management.
  • Ensure that the Control Tower provides visibility of the full state of the global supply chain that cuts across all countries and procurers.
  • Manage coordination with supply chain participants on shortfalls or low-quality data that may adversely affect supply chain performance.
  • Manage the development of analytical reports to inform decisions and develop recommendations for supply chain optimization and improvement.
  • Manage the development of innovative supply chain optimization tools, including the use of machine learning and predictive analytics.
  • Guide coordination with in-country partners depending on coverage requirements for the Control Tower.
  • Manage communication with GHSC partners on supply chain performance and optimization in real-time to address challenges and issues.


Federal Job Posting Language (eff. 1/24/2022)

Candidates for this position will be required to adhere to NTT DATA’s and its clients’ COVID-19 health and safety protocols. NTT DATA is committed to complying with the Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors to the extent it is enforced by the federal government or any of its clients. If this position becomes subject to a COVID-19 vaccination mandate based on applicable law or client requirement, candidates will be required to become fully vaccinated as defined by NTT DATA or be approved for an exemption in accordance with applicable law.


Basic Qualifications:

  • 10 years of managerial and technical experience in public health or heath supply chain management


Educational Requirements:

  • A Bachelor’s degree, or higher in computer science, business, engineering or economics.


Security Requirements:

  • Must be a US Citizen



  • N/A


Preferred Qualifications:

  • Advanced knowledge of supply chain analytics including collection, cleansing, analysis, and interpretation of supply chain data for a wide variety of project types (e.g. sourcing, procurement, inventory, and value analysis)
  • Knowledge of ERP Supply Chain applications (e.g. SAP), Warehouse Management Software and EPIC to enable data analysis
  • Familiarity and experience with Agile Methodologies
  • Knowledge of supply chain functions, ideally in a healthcare setting
  • Demonstrated leadership, including assembling teams and providing oversight
  • Strong communications skills and fluency in English
  • Experience in one of the technical disciplines, such as distribution planning, warehousing, inventory management, risk management, and other key supply chain technical functions 
  • Experience with U.S. Government or other donor-funded projects


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.


NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

Nearest Major Market: Washington DC

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