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Control Tower Director

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Date: Nov 28, 2021

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 156027 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Control Tower Director to join our team in Washington, District of Columbia (US-DC), United States (US).

Primary Responsibilities:

  • Manage the day-to-day functioning of the Control Tower.
  • Manage the development of Control Tower standard operating procedures.
  • Provide input to the Control Tower design to ensure the platform supports enhanced visibility of all procurement service agents, third-party logistics providers, transportation carriers, warehouse providers, and manufacturers as needed.
  • Manage real-time data gathering and information sharing for real-time alerts for supply chain disruptions and exception management.
  • Ensure that the Control Tower provides visibility of the full state of the global supply chain that cuts across all countries and procurers.
  • Manage coordination with supply chain participants on shortfalls or low-quality data that may adversely affect supply chain performance.
  • Manage the development of analytical reports to inform decisions and develop recommendations for supply chain optimization and improvement.
  • Manage the development of innovative supply chain optimization tools, including the use of machine learning and predictive analytics.
  • Guide coordination with in-country partners depending on coverage requirements for the Control Tower.
  • Manage communication with GHSC partners on supply chain performance and optimization in real-time to address challenges and issues.


Basic Qualifications:

  • 10 years of managerial and technical experience in public health or heath supply chain management


Educational Requirements:

  • A Bachelor’s degree, or higher in computer science, business, engineering or economics.


Security Requirements:

  • Must be a US Citizen



  • N/A


Preferred Qualifications:

  • Advanced knowledge of supply chain analytics including collection, cleansing, analysis, and interpretation of supply chain data for a wide variety of project types (e.g. sourcing, procurement, inventory, and value analysis)
  • Knowledge of ERP Supply Chain applications (e.g. SAP), Warehouse Management Software and EPIC to enable data analysis
  • Familiarity and experience with Agile Methodologies
  • Knowledge of supply chain functions, ideally in a healthcare setting
  • Demonstrated leadership, including assembling teams and providing oversight
  • Strong communications skills and fluency in English
  • Experience in one of the technical disciplines, such as distribution planning, warehousing, inventory management, risk management, and other key supply chain technical functions 
  • Experience with U.S. Government or other donor-funded projects



In accordance with Executive Order 14042, a candidate for this role must be fully vaccinated for COVID-19 by December 8, 2021 or their start date, whichever is later, subject to the provisions and exceptions of EO 14042 and applicable law.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

Nearest Major Market: Washington DC

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