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Date: Jan 12, 2019

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 38099 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a NOC Analyst to join our team in Washington, District of Columbia (US-DC), United States (US).

 

 

 

 

Description

  • Operate in a 24/7/365 environment so that the network infrastructure is running effectively at all times which includes continuous monitoring of all services, engaging the necessary resources, and ensuring that every reasonable effort is made to restore service as quickly as possible in the event of an outage.
  • Work issues as efficiently and as accurately as possible in the event of an outage.
  • Monitor and resolve customer issues and problem-solve, learn and create your own mechanisms for resolving issues and most importantly, communicate effectively with the ability to work in a team environment.
  • Communicate effectively with attention to detail and organizational awareness; have the ability to prioritize multiple objectives in order to meet compliance objectives.
  • To meet/exceed and maintaining service levels as assigned by management.
  • To meet/exceed expected reliability standards.

 

Requirements

  • 5 years experience operating in a network monitoring environment (24/365)
  • 5 years experience trouble shooting, monitoring and resolving network/customer issues

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


Nearest Major Market: Washington DC

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