Senior Systems Engineer

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Date: Feb 11, 2024

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 257701 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Systems Engineer to join our team in Washington, DC, USA.

Job Summary:

Defines specifications for operating systems applications and modifies/maintains existing applications. Designs, installs, maintains, and administers infrastructure including hardware, software, and various configurations. Designs and deploys systems based on business/user requirements.  Guides and mentors a team of Systems Administrators in O&M and daily operations of client server (Hybrid Cloud) government enterprise environment.  


Job Duties:

  • Serves as server team lead.
  • Coordinates efforts between teams on deployments and remediation activities.
  • Heavy client interface.
  • Implements, supports, and maintains the organization's systems infrastructure, including the implementation and design of hardware and software
  • Researches, plans and initiates system and server upgrades or decommissioning as required
  • Provides technical support for staff and back-end system users
  • Reviews and troubleshoots system error logs and user-reported errors escalated from service desk team
  • Manages user access to systems
  • Maintains server system deployed architecture, diagrams and inventory
  • Troubleshoots and resolves issues, provides reports and recommendations to management on an ongoing basis
  • Responds and troubleshoots end user issues escalated from the service desk
  • Manages daily server team ticket queue and VIP escalations
  • Manages user endpoint (Laptop) images as well as image deployments
  • Manages Windows Active Directory group policy deployment to support new security standards, application deployment and issue remediation
  • Manages and Supports O365 tenancy and Exchange On-line
  • Respond to and remediate weekly security vulnerability scan findings
  • After hours VIP support and off-hours project or patching work required
  • Create and maintain any major outage after action reports


Basic Qualifications:

  • Minimum 6 years of experience in IT support/system administration
  • Minimum 5 years of experience with specific system administration support, to include Windows Server, VMWare server and infrastructure systems
  • BA/BS degree and/or industry certifications in the role/systems assigned, or 4 years of experience can be substituted for educational requirements
  • Secret security clearance required
  • Must have IAT Level II Baseline Certification (i.e, CCNA Security; CySA+; GICSP; GSES; Security+CE; SSCP) and Computing Environment Certification (i,e. VMware VCP)


Preferred Qualifications:

  • Communication Skills both technical and business oriented ITIL Service Management
  • PowerShell scripting experience
  • Active Directory Forest Management
  • Active Directory user and machine account management
  • Graduate degree preferred
  • Minimum 5 years of VMWare server and infrastructure systems experience to include:

    • DELL EMC VxRail VmWare / vSphere 7/ VmWare ESXI 7.2
    • DELL EMC IDPA/ DELL EMC AVAMAR Hyper converged infrastructure experience



About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Washington DC

Job Segment: Cloud, System Administrator, Network, CCNA, Cisco, Technology

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