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SharePoint and OneDrive System Admin and Tier 3 Support

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Date: Jul 29, 2019

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 43681 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a SharePoint and OneDrive System Admin and Tier 3 Support to join our team in Washington, District of Columbia (US-DC), United States (US).



Position Information:
• Suggests and provides development and implementation expertise in all aspects of the current SP and OneDrive platform and the associated Microsoft SQL database server. Provide input, guidance and best practices on the proper implementation and usage of SharePoint for customer requests. Maintain a log of customer requests using Remedy and track development and implementation of customer sites.
• Troubleshoots site problems, addressing site permissions concerns, creating and configuring sites, and assisting in the definition of site resources.
• Supports troubleshooting of OneDrive issues.
• Evaluates all system upgrades and test the in the UAT environment. Deployment of the approved upgrade will occur during the defined SDS maintenance windows.
• Provides infrastructure support to the underlying SharePoint farm including recommendations, scheduling, testing and deployment of patches to SharePoint, Database system, and third party SharePoint software.
• Provides infrastructure support to OneDrive including recommendations, scheduling, testing and deployment of patches to SharePoint, Database system, and third party SharePoint software.
• Participates in appropriate change control and configuration management activities.
• Supports accreditation activities such as maintaining support design, management documentation and review of processes in support of annual security reviews and other C&A activities.


Required Qualifications:
• Requires a bachelor's degree in a related area

• 5-7 years' experience with SharePoint and OneDrive technologies and infrastructure
• 5+ years experience working on Agile projects using Scrum or Kanban methodologies

Preferred Skills:
• Demonstrated experience working in environments that have multiple platforms, languages, and tools interconencted to one another

• Familiar with standard software development concepts, practices, and procedures.
• Experience supporting the full life-cycle of applications - from architecting, to design, development, release, and O&M support
• Hands on experience in web technologies, or an equivalent combination of education and experience.
• Familiarity with Test Driven Development (TDD) or Behavior Driven Development (BDD) techniques
• Experience defining and implementing software standards
• Familiarity with DevOps in a .Net environment
• Demonstrated track record of identifying and implementing practices and tools that improve development performance, collaboration and software quality
• Excellent analytical and communication skills with the ability to communicate (oral, written, and active listening) to all levels of the business.


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Washington DC

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